Medivet 24 Hour Poole

01202 747678

101 North Road, Parkstone, Poole, BH14 0LT

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There is a free off-road client car park

We offer the Medivet Healthcare Plan at this practice

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Appointments

Mon  - 
Tue  - 
Wed  - 
Thu  - 
Fri  - 
Sat  - 

Open 24 hours, 365 days a year

Out of hours: Consult fee £149. No charge for assessment by phone.

Open

Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £58 £52.20
Annual vaccination booster £57 Included
Annual vaccination booster incl. Kennel Cough £95 Included
Vaccination puppy course 1st + 2nd £102 Included
Vaccination puppy course 1st + 2nd + 3rd** £133 Included
Castration (procedure only fee) from £211 from £189.90
Spay (procedure only fee) from £275 from £247.50
Out of hours vet appointment (Medivet 24 Hour) £149 £134.10
Medivet Healthcare Plan - from £16.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**Based on clinical recommendation.

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Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £58 £52.20
Annual vaccination booster £65 Included
Vaccination kitten course 1st + 2nd £102 Included
Vaccination kitten course 1st + 2nd + 3rd** £133 Included
Castration (procedure only fee) £76 £68.40
Spay (procedure only fee) £105 £94.50
Out of hours vet appointment (Medivet 24 Hour) £149 £134.10
Medivet Healthcare Plan - £14.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**Based on clinical recommendation.

;

How to register with us

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1. Create an online account

This will give you access to our online services and make managing your pet's health simple and convenient.

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2. Enter your pet details

Share your pet's details to help us offer personalised care and ensure a smooth first visit.

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3. Book initial appointment

Select a convenient date and time for your pet's first appointment using our online booking system.

Need help registering?

Complete our registration form with all of your details and one of our friendly team members will contact you to discuss your registration and book your initial appointment.

Meet the team

Kate Morawska

Branch Partner


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Cristina Matas Alvarez

Veterinary Surgeon


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Rebecca Jennings

Night Veterinary Surgeon


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Rebecca Jennings

Night Veterinary Surgeon

Becca is happiest growing vegetables, making marmalade and standing in fields listening to music!

Aitana Alonso

Veterinary Surgeon


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Hannah Brady

Night Veterinary Surgeon


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Hubert Kusyk

Night Veterinary Surgeon


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Ophelie Chauvel

Veterinary Surgeon


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Tracy Backhouse

Veterinary Surgeon


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Tracy Backhouse

Veterinary Surgeon

I grew up in the wilds of Yorkshire, reading James Herriot and Richard Adams, so it seemed only natural that I became a vet. After a few years, I realised cats and dogs were a lot less muddy than farms and cows, so I moved across to small animals and now I’m part of the amazing hospital team in Poole. When not at work you'll find me curled up with my cats or being the proud mum to my cheeky teenager.

Sara Montebello

Veterinary Surgeon


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Emma Matthews

Head Veterinary Nurse


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Lucy Beach

Night Veterinary Nurse


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Adele Taylor

Night Veterinary Nurse


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Adele Taylor

Night Veterinary Nurse

Hi, I'm Adele and I work on the night team covering out of hours and emergencies. When I'm not at work, I am kept busy with my menagerie of two dogs, two horses, a tortoise and eight ferrets. I'm soon to rehome a feral cat too. As well as this, I'm studying for a canine and equine physiotherapy degree which will help our patients while staying overnight.

Julie Burden

Night Patient Care Assistant


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Sapphire Tiller

Night Patient Care Assistant


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Donna Mace

Night Veterinary Nurse


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Donna Mace

Night Veterinary Nurse

My name is Donna and I am part of the emergency team. I have been a been a veterinary nurse for a really long time. It is the best and sometimes hardest job in the world! And I love it! My own cat was really poorly last year and the brilliant team @ Poole 24hr looked after us both and nursed him back to health.

Naomi Forsdike

Veterinary Nurse


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Carly Dilkes

Night Veterinary Nurse


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Char King

Deputy Head Veterinary Nurse


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Char King

Deputy Head Veterinary Nurse

Out of work you’ll find me up the yard with my horse Cookie, or at home having a snuggle and a nap with my dog Jax and cat Mogli.

Rosie Sutton

Student Veterinary Nurse


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Rosie Sutton

Student Veterinary Nurse

I am a student vet nurse. My favourite part of my job is making sure all of our patients have the most comfortable stay and seeing them go home happy and healthy! In my spare time I like to listen to music, paint, watch films and travel!

Christine Harris

Student Veterinary Nurse


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Milly Burns

Student Veterinary Nurse


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Laura Dacombe

Student Veterinary Nurse


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Laura Dacombe

Student Veterinary Nurse

I have been part of Medivet for 4 years, starting as a mobile PCA before training to become a student veterinary nurse. My favourite part of my job is looking after the inpatients so they are happy, healthy and ready to go home. At home I have 2 dogs called Poppy and Lottie as well as 4 rabbits (Benji, Evie, Teddy and Dotty). When not at work, I like spending time with my pets, diamond painting and playing games.

Holly Lacey

Night Veterinary Nurse


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Holly Lacey

Night Veterinary Nurse

I'm part for the emergency and critical care night team. I have experience in both first opinion practice and in a referral hospital. My favourite part of the job, would have to be nursing very poorly critical ill patients, making their stay at the hospital as comfortable and stress free as possible... Whether that's abit of classic FM on the radio or a cuddle before bed time

Sian Cook

Night Patient Care Assistant


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Sian Cook

Night Patient Care Assistant

I'm Sian i love all animals shape and sizes and looked after many whilst living in spain for 12years. I currently have a cat called daisy-doo and my 2 axolotls, light fury and toothless. My role is a twilight patience care assistant, assisting the nurse and vets treat the poorly animals whilst assessing emergencies over the phone and talking to worried owners is the main part. Look at becoming a nurse in the future.

Dhanika Mercer

Veterinary Nurse


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Dhanika Mercer

Veterinary Nurse

I'm a Registered Veterinary Nurse, I've only be qualified a year and a half, so still feel I'm learning everday. I've wanted to work in the veterinary field since I was 7 years old when we used to take my old cat to the vets. My favourite part of the job is when we care for a long term inpatient and every day we see them get slightly better until they are ready to go home. I've got a beautiful ginger cat at home called Biscuit, he is a stray I adopted from work. In my spare time, I hang out with friends and family, watch movies and play with Biscuit

Becky Hawker

Night Veterinary Nurse


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Becky Hawker

Night Veterinary Nurse

My name is Becky and I work as part of the emergency night team, I have been a veterinary nurse for 27 years. I love all the relationships I build with my pets and patients as all are individuals. I hope not to see you in an emergency but we are always here.

Emily Souter

Night Veterinary Nurse


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Gemma Rowe

Client Care Assistant


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Lisa Wood

Client Care Assistant


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Enzo

Head Receptionist


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Enzo

Head Receptionist

My name is Enzo, and my job is to welcome all the clients to the practice (when my mum lets me that is!). In my spare time when I'm not hard at work, I love to go on nice long walks at the beach or in the woods, have lots of cuddles, and get up to mischief (stealing shoes is my favourite pastime!).

Lisa Groves

Client Care Assistant


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  • Your vet in Poole

    Our friendly, experienced team in Parkstone deliver exceptional client and patient care to clients in Poole and surrounding areas. We're open 24 hours a day to care for your beloved companion.

    We offer a wide range of services and facilities, including orthopaedics and separate cat and dog areas to help your pet feel relaxed.

    For any non-urgent enquiries you can email us at poole@medivet.co.uk.

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more

Pet Advice You Can Trust

Reviews

4.5 /5
164 reviews
Leave a Review
Google
5.0/5
Sep 26, 2024
Google Medivet
Sadly we had to have our pickachu put to sleep. I cannot explain the Compassion I was shown. I felt stupid bringing a hamster in 10pm a night, I was very emotional this was a family pet we loved him so much! But I rang out of hours, after 9pm and the vet nurse was incredible, kind, understood how we felt and said bring him right in we'll see what we can do. She was very informative, helpful but so I could understand, I had never been here before but the practice was beautiful, very clean, quiet beautiful layout. The vet who put pickachu to sleep was so kind, he explained what would happen and gave me choices helping me to understand and just made the entire process better. Everything was handled very professionally but kind. As this was a family pet I asked for some of his fur to keep, the vet brought out a beautiful keepsake jar for my daughter with a clipping of his fur in, such a beautiful gesture. And something she will cherish For someone who's emotional I cannot recommend this vets enough, for emergencies or anything else in fact. Beautiful practice and beautiful staff what a place! Thank you to medivet ❤️
Google
1.0/5
Sep 14, 2024
Google Medivet
I called the emergency line on Sunday early morning because my dog was in significant distress from an ear infection. When someone finally answered, they sounded irritated and clearly just wanted to get off the phone as quickly as possible. There was no advice, no reassurance—just a curt response telling me to call my vet on Monday morning. I understand that an ear infection might not be classified as an emergency to them, but as a worried pet owner, I expected a bit more compassion and guidance. I wasn’t calling for no reason, and I’m left wondering—if I can’t rely on a vet for advice in a time like this, who else can I turn to?
Google
1.0/5
Sep 2, 2024
Google Medivet
I was put in a very traumatic situation over the weekend with two dogs. I was calling the vets for advice and help, but they didn’t listen to any of my concerns and as soon as I would call they would assume that they knew what I was going to ask and cut me off within saying two seconds of a sentence- they threatened to hang phone up on me when I was getting distressed about a pet. This is a recurrent issue with this veterinary service- my cat was being palliated here a while ago and I had the exact same problem. If they are understaffed which is what is causing them stress and bad communication on the weekends then they should get more staff to work. I feel that I can’t call back to ask any questions as they won’t listen and will snap instantly. It’s such a shame because they have a duty of care that they have failed to apply. They talk about confidentiality, but then happily break it by telling me how busy they are with specific examples are of different cases they are dealing with e.g planning on anaesthetising a dog that is struggling to breath. I appreciate there are unwell pets, but I should not be made to feel guilty about calling in.
Google
5.0/5
Aug 26, 2024
Google Medivet
Not a great time because our little pom ate chocolate but great vets and customer service
Google
5.0/5
Aug 25, 2024
Google Medivet
Excellent staff, service and care for our Boxer who was taken ill while we were on holiday. Highly recommend.
Google
5.0/5
Jun 2, 2024
Google Medivet
We are internally grateful with the care and professional treatment and support we received today from Tyler and Tracy with Henry our Bosc monitor Thank you
Google
5.0/5
Jun 1, 2024
Google Medivet
Google
5.0/5
May 30, 2024
Google Medivet
Our Dorset old time bulldog started to experience seizures and was seen out of hours . Excellent care and reassurance both to the dog and ourselves. She is a very nervous dog and has been gradually introduced to the vets and the surroundings, having weekly visits ( at no charge ) apart from the medication she is no on. I cannot recommend Tracey enough for her patience and perseverance in allowing our dog to get used to the environment and 100% less stressful for all . Our dog will need an operation and further tests but it’s all so less daunting having a vet that is calm , understanding and really cares about her patients. Thank you so much Tracey .
Google
5.0/5
May 10, 2024
Google Medivet
Very caring and considerate vet and nurse who helped our Poppy at 4am this morning to pass over the rainbow bridge. Thank you for your care and understanding.
Google
2.0/5
Apr 15, 2024
Google Medivet
I cannot fault the care The vet doctor was professional in her job Made the right diagnosis and gave further details in terms of prognosis etc The receptionists are nice Nevertheless I was shocked by how expensive the out of hours management was for my cat It's extortionate how much money they charge and you're left feeling like they take advantage of you loving your pet and having no other choice on a Friday night Some of the comments were subtle hints at the fact that I am not offering my pet the ideal management plan because it is too expensive and I cannot afford it It made me feel guilty All this comes on top of a very emotional state a pet owner is already in when they see their pet in sufferance I was also advised not to bring my children the next time if difficult conversations are to be had My children love our cat immensely and they want to be part of everything happening to him I wasn't having a choice either as I am a single parent and had no one to leave my children with I think I was more emotional than my kids anyway when it was all explained to us Very bitter experience I am afraid
Google
5.0/5
Apr 13, 2024
Google Medivet
Absolutely superb service and care from Hubert, the vet, and all the staff at this practice when our Pug was poorly this evening and we needed an out-of-hours Vet. Very reassuring and calm approach, and I would have no hesitation in recommending. Thank you.
Google
5.0/5
Apr 6, 2024
Google Medivet
Excellent emergency vets took great care of poor Oreo, who was there for 3 days over Easter with blocked bladder.

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