Medivet 24 Hour Richmond

020 8878 6080

4.3 /5
424 reviews

171 Lower Richmond Road, Mortlake, Richmond, SW14 7HX

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Disability Friendly, Street Parking, Free Client Parking, Main entrance is at the front of the practice, there are parking spaces on the main forecourt

We offer the Medivet Healthcare Plan at this practice

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Appointments

Mon  -   - 
Tue  -   - 
Wed  -   - 
Thu  -   - 
Fri  -   - 
Sat  - 
Sun  - 

Open 24 hours, 365 days a year

Out of hours: Consult fee from £219 inc VAT. No charge for assessment by phone.

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How to register with us

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1. Create an online account

This will give you access to our online services and make managing your pet's health simple and convenient.

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2. Enter your pet details

Share your pet's details to help us offer personalised care and ensure a smooth first visit.

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3. Book initial appointment

Select a convenient date and time for your pet's first appointment using our online booking system.

Need help registering?

Complete our registration form with all of your details and one of our friendly team members will contact you to discuss your registration and book your initial appointment.

Meet the team

Aimee Warner

Partner and Veterinary Surgeon


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Aimee Warner

Partner and Veterinary Surgeon

Aimee graduated from Edinburgh University in 2009. She joined Medivet straight after and has never looked back, becoming a branch partner at the Richmond branch in 2012. Aimee is a certificate holder in cardiology. At home she has one cat, Tiggy.

Alba Carreras

Partner and Veterinary Surgeon


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Alba Carreras

Partner and Veterinary Surgeon

Alba graduated from the University of Barcelona in 2006. She first started working for Medivet in the same year and has been branch partner at Richmond since 2010. Alba completed an internship in 2008 and a fellowship in small animal internal medicine in 2009, for which she is a certificate holder. She is also a certificate holder in pain management and western acupuncture, and is currently completing her certificate in imaging. Outside of work, Alba has a cat called Luna.

Dimitrios Sklias

Night Veterinary Surgeon


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Stefania Nalon

Night Veterinary Surgeon


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Clara Aguirre Lopez

Veterinary Surgeon


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Clara Aguirre Lopez

Veterinary Surgeon

Clara graduated in 2017 from Universidad de Cardoba in Spain. She has worked for Medivet for the last 3 years and has a particular interest in surgery. She is currently studying towards her certificate in small animal surgery. At home, Clara has one dog called Lola

Clarisse Lavech Du Bos

Veterinary Surgeon


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Eloi Mazo

Night Veterinary Surgeon


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Lilia Silva

Veterinary Surgeon


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Lilia Silva

Veterinary Surgeon

Lilia graduated from Lisbon University in 2015. She started working for Medivet in January 2023. Lilia holds a certificate in Small Animal Surgery. She has two cats at home, Ginger and Pepper.

Nakisa Malek Gilani

Veterinary Surgeon


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Nakisa Malek Gilani

Veterinary Surgeon

Nakisa graduated from the Royal Veterinary College in 2022. She started working for Medivet soon after graduating, having completed much of her student training at Richmond. Nakisa has particular interests in medicine and soft tissue surgery. At home she has one dog, Yuki.

Leanne O'Brien

Veterinary Surgeon


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Leanne O'Brien

Veterinary Surgeon

Leanne graduated from the University of Cambridge in 2022. Before starting her degree in veterinary medicine, she studied Animal Science at the University of Nottingham. Leanne has been with us since early 2023 and enjoys the busy buzz of the hospital. She is mad on labs and loves to spend time with her best friend, Finley!

Jane Hardie

Graduate Veterinary Surgeon


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Lucy Burman

Head Veterinary Nurse


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Lucy Burman

Head Veterinary Nurse

Lucy qualified as an RVN in 2014 from the Royal Veterinary College. She is currently head nurse at the Richmond branch, having worked there since 2021. Lucy has a keen interest in nursing care of hospitalised patients, particularly those with neurological conditions. At home, Lucy has one cat called Billie.

Kellie Wicks

Deputy Head Veterinary Nurse


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Kellie Wicks

Deputy Head Veterinary Nurse

Kellie qualified as an RVN in 2021 and has worked for Medivet for the last 6 years. Kellie is now deputy head veterinary nurse at the Richmond clinic. She has a particular interest in exotics and feline medicines. At home, Kellie has three cats called Benny, Cricket and Zelda, and a bearded dragon called Nelson.

Jessica Healy

Veterinary Nurse


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Jessica Healy

Veterinary Nurse

Jess qualified as an RVN in December 2022, having worked for Medivet since 2017. Jess enjoys caring for our hospitalised patients, providing specific nursing care to a range of conditions. At home, Jess has one dog, Stanley; two cats, Nigel and Lylo and a lizard named Rico.

Gemma Butler

Veterinary Nurse


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Gemma Butler

Veterinary Nurse

Gemma qualified as an RVN in 2019 from Middlesex University. She has worked for Medivet for the last two years, and has since gained her certificate in emergency and critical care. Gemma has a particular interest in medicine and caring for our hospitalised patients. She is currently completing further studies in care of exotic patients. At home, Gemma has two cats, Ralph and Penny and two guinea pigs, Gus and Gizmo.

Rachel Nicholl

Student Veterinary Nurse


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Rachel Nicholl

Student Veterinary Nurse

Rachel joined Medivet in 2018, and is hoping to qualify as an RVN by the end of 2023. She is particularly interested in surgical nursing and anaesthesia. At home, she has two cats called Rufus and Bartok.

Patricia Howard

Night Veterinary Nurse


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Patricia Howard

Night Veterinary Nurse

Patricia qualified as an RVN in 2016, and has worked for Medivet for 15 years. She currently works as one of our dedicated night nurses, and is passionate about emergency and critical care. At home, she has one dog, Loki; one cat, Jake and two guinea pigs, Harry and Megan.

Jessica Osborne

Veterinary Nurse


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Jessica Osborne

Veterinary Nurse

Jess qualified as an RVN in 2021, and has worked at Medivet Richmond for 6 years. She particularly enjoys working in theatre and anaesthesia. Jess has three dogs of her own; Stella, Dolly and Tamz.

Clare Holman

Veterinary Nurse and CT Nurse


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Clare Holman

Veterinary Nurse and CT Nurse

Clare qualified as an RVN in 2022, and has worked for Medivet since 2018. She is the dedicated CT nurse at Richmond, but also has interests in theatre and anaesthesia. Clare has no pets of her own, but cat sits regularly in her spare time.

Chloe McKenzie

Student Veterinary Nurse


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Chloe McKenzie

Student Veterinary Nurse

Chloe started with Medivet in September 2021. She has had a long veterinary journey starting out as a veterinary receptionist to a final-year student nurse. Chloe loves being in the theatre monitoring surgeries and as a hospital nurse and likes being able to fit around in any job. She has rescued two animals from Richmond, Ellie the dog and Millie the cat.

Morgan Rook

Student Veterinary Nurse


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Morgan Rook

Student Veterinary Nurse

Morgan started with us in 2021 as a patient care assistant and is looking forward to qualifying as nurse at the end of this year. Prior, Morgan graduated at Aberystwyth University in 2014 in equine science. Morgan enjoys running our lab at the hospital, as much as looking after our critical care patients. Morgan spends free time hacking his pony Callie over Esher Common and spending time with his cat Luke.

Rita Teixeira

Student Veterinary Nurse


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Rita Teixeira

Student Veterinary Nurse

Rita started as a patient care assistant in 2021 and progressed into a student veterinary nurse in 2023. She is very interested in critical care and hopes to carry out an emergency and critical care certificate once she qualifies along with a dog grooming course. At home she has a dog, Nina.

Davina Rowsome

Night Patient Care Assistant


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Alison Forero Pena

Patient Care Assistant


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Alison Forero Pena

Patient Care Assistant

Alison joined our team in 2022 and later transitioned to her training as a first-year student veterinary nurse. She brings a profound dedication to animal welfare, ensuring compassionate care for every patient. Outside of work, Alison finds joy in outdoor activities and cherishing moments with her own pets. She is always looking forward to ensuring a safe and comfortable experience for your furry friend during their visit.

Charlotte Johnson

Kennel Assistant


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Charlotte Johnson

Kennel Assistant

Charley joined Medivet in November 2022 as a kennel assistant. She helps keep the practice clean and loves to give the patients love and attention while in hospital. She has two cats (Coco and Truffles) and a guinea pig (Crumble) at home.

Lorraine Graham

Kennel Assistant


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Natalia Piatek

Kennel Assistant


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Sophie Keightley

Head Client Care Assistant


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Sophie Keightley

Head Client Care Assistant

Sophie is our head receptionist at Richmond. She has been a part of Medivet since 2019. Sophie enjoys greeting our clients and their pets at the front desk and welcoming new faces to the clinic. She has two cats at home, Merlin and Leo.

Tina Crous

Client Care Assistant


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Sherall Rodrigues

Client Care Assistant


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Lauren Callen

Client Care Assistant


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Sara-Louise Logan

Client Care Assistant


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  • CT Imaging

    CT scanning is one of the most useful diagnostic tools available to us. We have a dedicated CT vet and nurse team whose mission is to make our CT scans:

    - Accessible
    - Easy to arrange
    - As safe and stress-free as possible for patients
    - Of maximum diagnostic value, with reports delivered by specialist radiologists, and a next-day turnaround for urgent cases

    To read more about CT Imaging within Medivet please click here.

  • Your vet in Richmond

    Our dedicated practice in Richmond provides your pet with the best possible care, 24 hours a day.

    Our compassionate team - led by Veterinary Surgeons Yorram, Alba, Aimee and Almudena - understand your pet is a beloved family member, and are pleased to offer a full range of services and facilities.

  • Keyhole Spay

    Conducting laparoscopic neutering, commonly referred to as keyhole spaying, involves making two small incisions for the removal of ovaries. Various studies have shown significantly improved recovery times for dogs, with a potential 65% reduction in post-operative pain. Our skilled Veterinary Surgeons perform this procedure on weekdays (Monday to Friday). To enquire about availability, kindly contact us directly.

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more

Pet Advice You Can Trust

Reviews

4.3 /5
424 reviews
Leave a Review
Google
5.0/5
Jul 4, 2024
Google Medivet
I just signed up and went for the first check for my cat. The whole team has been very nice and kept me up to date throughout the easy process to get onto the pet plan. It's the first time my cat was so calm at the Vet and this is thanks to Clara who was very nice and sweet whilst visiting him and had lots of advice.
Google
1.0/5
Jun 29, 2024
Google Medivet
Stupidly expensive for a consultation as after 6 30 is considered out of hours, should be a crime to charge that much for less than 10 mins of talking. I wont ever recommend Medivets to anyone unless they have no choice and waited ages anyway if my pup was in a worse condition I probably would have still had to wait as under staffed.
Google
3.0/5
Jun 22, 2024
Google Medivet
I am grateful to Medivet for being open 24 hours and helping out in emergencies. But I am not happy with their well cat care. We had to have our cat euthanised and I believe she could have lived better or longer had she had better wellness care. When the vet came over (from Cloud 9, not Medivet) to euthanise her, she said we could have taken better care of her teeth, which were bleeding with an abscess. She could have had teeth cleaning under anesthesia when she was younger. Instead she eventually had to have most of her teeth pulled out, and her remaining ones became infected. Also, we have been bringing her in every three weeks for the last several months to get weighed or for blood tests or for antibiotic (for her tooth infections) and B12 shots. And at no point did the Medivet vets say she also has an ear infection. I asked the Cloud 9 vet about the black spots in her ear, and this could have easily been spotted by the Medivet vet, but it never was. That could have given our cat some comfort. So again, good for emergencies, but I am now looking for a vet who cares to improve and maximise my pets' lives.
Google
5.0/5
Jun 21, 2024
Google Medivet
Great service
Google
5.0/5
Jun 20, 2024
Google Medivet
Excellent service! Thank you very much!
Google
5.0/5
Jun 17, 2024
Google Medivet
Great service, reception,nurse,doctors all were friendly and glad i took my little one there. very 😁
Google
1.0/5
Jun 6, 2024
Google Medivet
Beware of Their Unethical Practices I recently had an unfortunate experience with Medivet that I feel compelled to share. It became evident very quickly that this clinic is more interested in lining their pockets than in the welfare of the animals they are supposed to care for. During my visit, my dog was in visible distress and in pain. The staff took advantage of my anxiety and suggested a plethora of tests and procedures, many of which were unnecessary and clearly intended to inflate the final bill. In my desperation to help my dog, I agreed to some of these additional services, such as blood tests. Despite repeatedly requesting the results, I still have not received them. The staff seemed more focused on upselling services rather than addressing the immediate health concerns of my pet. It’s disheartening to see a place that should prioritize animal care operating like a money-making scheme. I strongly advise anyone seeking genuine, compassionate care for their pets to look elsewhere. Save yourself from the stress and financial burden—there are far better vets out there who actually care about your pet’s well-being.
Google
5.0/5
Jun 6, 2024
Google Medivet
Thank you so much! Your team here are exceptional and a special mention to Dr. Eloi who looked after my dog copper after an emergency - I couldn’t be more blessed to have such an amazing vet who truly care about all animals - thank you once again! You are all amazing!! David
Google
5.0/5
Jun 1, 2024
Google Medivet
The staff was incredibly professional and compassionate. Prompt thorough examination, combined with clear and compassionate communication, made a stressful situation much more manageable. I’m so glad for everything they did for my dog. I highly recommend for anyone looking for knowledgeable veterinary care
Google
5.0/5
May 30, 2024
Google Medivet
So grateful for such a loving caring understanding team looked after my little dog perfectly wouldn’t of felt safer leaving him with anyone else
Google
5.0/5
May 28, 2024
Google Medivet
Absolutely great service. No app is required, Iranian vet was extremely professional, polite and gently with our cat. I would recommend this surgery for all all my friends 🧡
Google
5.0/5
May 28, 2024
Google Medivet
A wonderful warm professional practice can’t recommend them more highly Jess the nurse and two vets handled our lab who had been traumatised during Covid with such warmth that despite being spayed she had a positive experience - I can’t thank you all enough xxx

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