Need help registering?
Complete our registration form with all of your details and one of our friendly team members will contact you to discuss your registration and book your initial appointment.
Book appointment (existing clients)
Disability Friendly, Street Parking, Free Client Parking, Main entrance is at the front of the practice, there are parking spaces on the main forecourt
Open 24 hours, 365 days a year
Out of hours: Consult fee from £219 inc VAT. No charge for assessment by phone.
How to register with us
1. Create an online account
This will give you access to our online services and make managing your pet's health simple and convenient.
2. Enter your pet details
Share your pet's details to help us offer personalised care and ensure a smooth first visit.
3. Book initial appointment
Select a convenient date and time for your pet's first appointment using our online booking system.
Featured Services
Services
- 15 Minute Consultations
- 24 Hour Emergency Vet Care
- 24 Hour Intensive Care
- Acupuncture
- Animal Health Certificate (for pet travel)
- CT Imaging
- Dentistry
- ECG
- Endoscopy
- Home Visits
- In-house Laboratory
- Keyhole Surgery
- Laser Surgery
- Laser Treatment
- Nurse Clinics
- Orthopaedic Theatre
- Ultrasound
- X-Rays
As well as our in-house services at Medivet 24 Hour Richmond, you’ll also get access to all the services available across the entire Medivet group.
Meet the team
Dimitrios Sklias
Night Veterinary Surgeon
View bio
Stefania Nalon
Night Veterinary Surgeon
View bio
Clarisse Lavech Du Bos
Veterinary Surgeon
View bio
Eloi Mazo
Night Veterinary Surgeon
View bio
Jane Hardie
Graduate Veterinary Surgeon
View bio
Davina Rowsome
Night Patient Care Assistant
View bio
Lorraine Graham
Kennel Assistant
View bio
Natalia Piatek
Kennel Assistant
View bio
Tina Crous
Client Care Assistant
View bio
Sherall Rodrigues
Client Care Assistant
View bio
Lauren Callen
Client Care Assistant
View bio
Sara-Louise Logan
Client Care Assistant
View bio
-
CT Imaging
CT scanning is one of the most useful diagnostic tools available to us. We have a dedicated CT vet and nurse team whose mission is to make our CT scans:
- Accessible
- Easy to arrange
- As safe and stress-free as possible for patients
- Of maximum diagnostic value, with reports delivered by specialist radiologists, and a next-day turnaround for urgent casesTo read more about CT Imaging within Medivet please click here.
-
Your vet in Richmond
Our dedicated practice in Richmond provides your pet with the best possible care, 24 hours a day.
Our compassionate team - led by Veterinary Surgeons Yorram, Alba, Aimee and Almudena - understand your pet is a beloved family member, and are pleased to offer a full range of services and facilities. -
Keyhole Spay
Conducting laparoscopic neutering, commonly referred to as keyhole spaying, involves making two small incisions for the removal of ovaries. Various studies have shown significantly improved recovery times for dogs, with a potential 65% reduction in post-operative pain. Our skilled Veterinary Surgeons perform this procedure on weekdays (Monday to Friday). To enquire about availability, kindly contact us directly.
We offer Healthcare Plans
Our clients save an average of £225 every year with the Medivet Healthcare Plan.
Learn moreReviews
Leave a Review
Jul 27, 2024
I very rarely share feedback but felt compelled to share this for the benefit of other pet owners. This is very very disappointing experience from start to finish. The team didn’t respond to various enquiries to book in for a dog scan. On the day of the scan, there was zero form of contact. Dropped my dog off at 8am, we called at 4pm to find out the latest only to be hold other urgent cases took priority. This is fine but please make contact especially as they knew my dog is ultra sensitive and suffers badly from anxiety. Goodness knows what pain and suffering my dog went through waiting patiently for over 8 hours. The results took weeks to share. There was a mix up between the Medivet branch that referred her and this branch. Again, no contact! It was us having to call various times. But of course payment was required £2000+ completion of the scan. I will steer well clear from this branch going forward. Ultra disappointing experience from start to finish! Oh yes, 1 month later,, I have still not received my written report. Another call I need to make!
Jul 19, 2024
More expensive than other vets and the service is a disaster. I’ve informed them a month ago that I’m traveling with my pet and I informed them to which location and day before the trip they said they can’t issue the documents and the rabbies certificate that they gave me was wrong and also they did a blood test for my dog which cost 160£ and apparently is not valid now because they failed to inform me that the test shouls be done 30 days after the vaccination. The vets that take in my dogs constantly change, nobody cares about them or the money we are paying for it. Very very disappointing, if you love your pet find another vet.
Jul 18, 2024
Even 1 star is too much for them! These people are interested only in taking money! The wellbeing of the animal is their last concern! My advice is go somewhere else there are many practices where the vets really love animals and do their best to help them but Medivet is not that kind of place
Jul 4, 2024
I just signed up and went for the first check for my cat. The whole team has been very nice and kept me up to date throughout the easy process to get onto the pet plan. It's the first time my cat was so calm at the Vet and this is thanks to Clara who was very nice and sweet whilst visiting him and had lots of advice.
Jun 29, 2024
Stupidly expensive for a consultation as after 6 30 is considered out of hours, should be a crime to charge that much for less than 10 mins of talking. I wont ever recommend Medivets to anyone unless they have no choice and waited ages anyway if my pup was in a worse condition I probably would have still had to wait as under staffed.
Jun 22, 2024
I am grateful to Medivet for being open 24 hours and helping out in emergencies. But I am not happy with their well cat care. We had to have our cat euthanised and I believe she could have lived better or longer had she had better wellness care. When the vet came over (from Cloud 9, not Medivet) to euthanise her, she said we could have taken better care of her teeth, which were bleeding with an abscess. She could have had teeth cleaning under anesthesia when she was younger. Instead she eventually had to have most of her teeth pulled out, and her remaining ones became infected. Also, we have been bringing her in every three weeks for the last several months to get weighed or for blood tests or for antibiotic (for her tooth infections) and B12 shots. And at no point did the Medivet vets say she also has an ear infection. I asked the Cloud 9 vet about the black spots in her ear, and this could have easily been spotted by the Medivet vet, but it never was. That could have given our cat some comfort. So again, good for emergencies, but I am now looking for a vet who cares to improve and maximise my pets' lives.
Jun 17, 2024
Great service, reception,nurse,doctors all were friendly and glad i took my little one there. very 😁
Jun 6, 2024
Thank you so much! Your team here are exceptional and a special mention to Dr. Eloi who looked after my dog copper after an emergency - I couldn’t be more blessed to have such an amazing vet who truly care about all animals - thank you once again! You are all amazing!! David
Jun 6, 2024
Beware of Their Unethical Practices I recently had an unfortunate experience with Medivet that I feel compelled to share. It became evident very quickly that this clinic is more interested in lining their pockets than in the welfare of the animals they are supposed to care for. During my visit, my dog was in visible distress and in pain. The staff took advantage of my anxiety and suggested a plethora of tests and procedures, many of which were unnecessary and clearly intended to inflate the final bill. In my desperation to help my dog, I agreed to some of these additional services, such as blood tests. Despite repeatedly requesting the results, I still have not received them. The staff seemed more focused on upselling services rather than addressing the immediate health concerns of my pet. It’s disheartening to see a place that should prioritize animal care operating like a money-making scheme. I strongly advise anyone seeking genuine, compassionate care for their pets to look elsewhere. Save yourself from the stress and financial burden—there are far better vets out there who actually care about your pet’s well-being.
Jun 1, 2024
The staff was incredibly professional and compassionate. Prompt thorough examination, combined with clear and compassionate communication, made a stressful situation much more manageable. I’m so glad for everything they did for my dog. I highly recommend for anyone looking for knowledgeable veterinary care
Practice Accreditations
