Medivet 24 Hour Woodstock

Every encounter with this veterinary practise has been positive. A wonderful team of kind, caring vets who genuinely have my two dogs’ best interests at heart.

The staff were all really lovely and helpful.

Unfortunately we have had a very poor experience with Medivet Woodstock. Previously for over 10 years we have used Medivet for our cat. We don’t have any other pets and had previous ok experiences here. Mainly just getting vaccinations, yearly checks everything was fine. We did find that our cat would be very distressed when coming in. She is what some vets would call a “spicy” cat; this means when she is around new people or being poked and prodded she can get agitated and will attack. We always thought this was a usual reaction so carried on. Furthermore, we found historically we felt rushed, that there was never any time for our cat to settle and she was straight out of her carrier and not being left to get used to her surroundings for a minute or so. However, the reason for my review is a very traumatic event that happened last year in August. Our cat was showing clear signs of lethargy and tiredness. We immediately took her in and she was admitted. After chasing we were told there was “suspected liver failure”. She had been kept in for multiple nights which was racking up a large bill which would be covered from the insurance. When the bill got to over £2000 we asked that intervention to be stopped as the insurance wouldn’t cover over this and our cat is a senior cat so we didn’t want to cause he too much stress with lots of testing and medical treatments if it would be better to put her to sleep. We were given the option to put her to sleep that weekend or take her home until Monday. I was adamant to take her home providing her not being in discomfort and pain. Once she was home she completely perked up and considering we were offered to put her down she is still alive as of May 2024 which is nearly a year after she would’ve been put to sleep if we’d of chosen that. A few weeks after I was suspicious of what had happened and didn’t quite understand what had happened so got all of her notes from Medivet, took her to a local vet in Begbroke and got a second opinion. We never confirmed whether our cat had kidney failure as we’re worried about the stress of testing but touch wood she has been fine and is having a relaxing and peaceful life. Although they couldn’t comment on how much other veterinary practices cost we worked out if we took our cat initially there it would’ve been much cheaper when going through insurance. This leads me to the question of why we were charged so much for a short stay? I know all vets have different prices but this seems very strange. I know other people who have questioned this since moving from Medivet. Furthermore, it leads me to the other question of why we were offered to put our cat to sleep when she is still alive, had no other issues since. I’m very worried this could happen to other people who are worried about vet bills and feel the only option is to put their pet to sleep. Please beware and look at other local vets who are much better organised and also don’t rush you. We found the vet in Begbroke was much cleaner, smaller and private and so much less stressful for our cat. She doesn’t scratch the vet anymore and is so much more calm when getting check ups!

Unfortunately we have had a very poor experience with Medivet Woodstock. Previously for over 10 years we have used Medivet for our cat. We don’t have any other pets and had previous ok experiences here. Mainly just getting vaccinations, yearly checks everything was fine. We did find that our cat would be very distressed when coming in. She is what some vets would call a “spicy” cat; this means when she is around new people or being poked and prodded she can get agitated and will attack. We always thought this was a usual reaction so carried on. Furthermore, we found historically we felt rushed, that there was never any time for our cat to settle and she was straight out of her carrier and not being left to get used to her surroundings for a minute or so. However, the reason for my review is a very traumatic event that happened last year in August. Our cat was showing clear signs of lethargy and tiredness. We immediately took her in and she was admitted. After chasing we were told there was “suspected liver failure”. She had been kept in for multiple nights which was racking up a large bill which would be covered from the insurance. When the bill got to over £2000 we asked that intervention to be stopped as the insurance wouldn’t cover over this and our cat is a senior cat so we didn’t want to cause he too much stress with lots of testing and medical treatments if it would be better to put her to sleep. We were given the option to put her to sleep that weekend or take her home until Monday. I was adamant to take her home providing her not being in discomfort and pain. Once she was home she completely perked up and considering we were offered to put her down she is still alive as of May 2024 which is nearly a year after she would’ve been put to sleep if we’d of chosen that. A few weeks after I was suspicious of what had happened and didn’t quite understand what had happened so got all of her notes from Medivet, took her to a local vet in Begbroke and got a second opinion. We never confirmed whether our cat had kidney failure as we’re worried about the stress of testing but touch wood she has been fine and is having a relaxing and peaceful life. Although they couldn’t comment on how much other veterinary practices cost we worked out if we took our cat initially there it would’ve been much cheaper when going through insurance. This leads me to the question of why we were charged so much for a short stay? I know all vets have different prices but this seems very strange. I know other people who have questioned this since moving from Medivet. Furthermore, it leads me to the other question of why we were offered to put our cat to sleep when she is still alive, had no other issues since. I’m very worried this could happen to other people who are worried about vet bills and feel the only option is to put their pet to sleep. Please beware and look at other local vets who are much better organised and also don’t rush you. We found the vet in Begbroke was much cleaner, smaller and private and so much less stressful for our cat. She doesn’t scratch the vet anymore and is so much more calm when getting check ups!

Very professional and caring and have gone to great trouble to successfully control my dog Alfie's serious allergy.

I managed to get a same day appointment the Receptionist was really nice and helpful The Vet we saw was lovely so kind and caring. haha took the time and Chatted to my little dog who is s very sensitive, but he put her totally at ease. She kept being sick and he quickly gave her an anti-sickness injection and tablet for the following day She is now absolutely fine So THANKYOU very much

My dogs actually love going to MediVet Woodstock! It is an outstanding veterinary practice. The vets I see are excellent...helpful, thoughtful, communicative and often go the extra mile to get through a difficult situation. For over 15 years my experience of them has been a thumbs up.

Very competent, compassionate team. Brought my poorly hen to this vets in a time of need when otherwise I would've been so helpless. Thank you so much you are all amazing people

Thoughtful and caring staff. Prompt appointment