Website Terms and Conditions

About our terms

These terms and conditions of use (Terms) explain how you may use this website and any of its content, including news, blogs, articles, etc. (Site). These Terms apply between Medivet Group Limited (we, us or our) and you, the person accessing or using the Site (you or your).

You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.

The Site is provided by us to you free of charge for information purposes only. These Terms apply to any parts of the Site, its functionality and content.

About us

We are Medivet Group Limited (trading as Medivet), a company registered in England and Wales under company registration number 03481736. Our registered office is at First Floor, Hyde, 38 Clarendon Road, Watford, WD17 1HZ. Our VAT registration number is GB202095942.

Our Site address is: Also, our careers portal can be accessed directly at this address:

If you have any questions about the Site, please contact us by sending an email to

Using the site

The Site is for your personal and non-commercial use only.

You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the top of this page.  

As a condition of your use of the Site you agree not to:

  • misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
  • attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer or database connected to our Site.

We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.

Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available here, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information. You might also want to check our Cookies Policy available here, for more information about the type of cookies we use and what do we do with them.

Ownership, use and intellectual property rights

The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.

We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.

Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.

Trade marks: ‘Medivet’ and the Medivet logo are our trademarks and trade names. Other trade marks and trade names may also be used on the Site or in the Content. Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission.

Submitting information to the site

While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive, or valuable.

Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site (including by filling out our contact form or by sending us emails) will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.

Whenever you make use of a feature that allows you to upload content to our Site, including when you use our Careers Portal or interact with our social media pages (such as Facebook, LinkedIn and others), you must comply with the following content standards:

The content must be accurate (when relies on facts), be genuinely held (when states an opinion) and comply with all applicable UK laws and the laws of the jurisdiction from which they are posted (if different);

The content must not contain any material which is defamatory to any person (including us), obscene, offensive, hateful, inflammatory, promotes sexual explicit material or violence, promotes any form of discrimination, infringes the intellectual property rights or ownership rights of any person (including us), promotes in illegal activity, made in breach of any legal duty to any person (including obligations of confidentiality or confidence), be used to impersonate any person or to misrepresent your identity, give the idea that the content came from us, is likely to deceive any person (including us) or might be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

Save as for contribution uploaded to our Careers Portal or information that you provide to us by filling out a ‘contact me’ form (or by sending us an email or a direct message), which will be dealt with in accordance with our Privacy Policy, you understand and agree that any other content that you may be allowed to post on our Site or on our social media pages, could be seen by other members of the public and cannot be treated as confidential.

You also warrant that if any such contribution does not comply with the foregoing standards you may be liable to us and indemnify us for any breach of this warranty. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Site

Any Contribution will be considered non-confidential and non-proprietary. You grant to us a perpetual licence to use, alter, store, copy and delete that content and to distribute and make it available to third parties, all subject to our Privacy Policy when applicable.

We have the right to remove any posting you make on our Site or our social media pages if, in our opinion, your post does not comply with the content standards set out in this clause 6.

Accuracy of information and availability of the site

We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

We may suspend or terminate access or operation of the Site at any time as we see fit.

Any Content is provided for your general information purposes only and to inform you about us and our services and products, as well as news, features and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute commercial, medical, technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.

Without derogating from the generality of clause 7.3, if you decide to seek medical advice by reading some of our articles, you understand and agree that any advice you may find on our Site does not (and cannot) replace a specific consultation with your vet concerning the needs of your pet. The content of this Site is intended for informational purposes only and must be regarded as such. We will not be responsible for any damages that might be caused to you or your pet should you decide to rely on any advice found on the Site contrary to your vet’s recommendations, in lieu of an appointment or otherwise.

The law changes regularly and while we aim to ensure that any Content is correct at the time it is published, we can’t guarantee that it will continue to be correct at the time you access it. We don’t accept any liability or responsibility of any nature, arising from any reliance placed by you or anyone else on the content published on our website.

While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.

If you make use of our online booking system (if this option was made available to you by your practice) you acknowledge and are aware that errors may happen. You may be prevented from making the appointment (for example, for technical reasons, your browser or device not supporting this option, or you simply failed to provide us with the required information). Your appointment may also not be registered in our system due to technical errors or malfunctions, or (planned or unplanned) maintenance works.

It is your responsibility to ensure with your practice the date and time of your appointment should you have any concerns about whether the appointment you made was indeed booked or not, and it is your responsibility to show up for your scheduled appointment. We assume no responsibility for missed appointments or troubles booking an appointment online resulting from the reasons set out in clause 7.7 above.  

Hyperlinks and third-party sites

The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site and is at your own risk.

Limitation on our liability

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), and to the maximum extent permitted by law, we are not legally responsible for any loss or damage you might incur from your visit or use of the Site, including direct, special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information).

In addition, we are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control, including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; flood, fire, explosion or accident; epidemics or pandemics.

Rights of third parties

No one other than a party to these Terms has any right to enforce any of these Terms.


No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause ‎11.

We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.


We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible to the following email address:

The laws of England and Wales apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.

Any disputes will be subject to the exclusive jurisdiction of the courts of England, UK.