Medivet Horley

01293 785159

4.4 /5
65 reviews

52 Massetts Road, Horley, RH6 7DS

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Main entrance to the front of the practice with free client parking on site

We offer the Medivet Healthcare Plan at this practice. Save £263* a year.

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Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now

Our opening hours are subject to change.

Mon  -   - 
Tue  -   - 
Wed  -   - 
Thu  -   - 
Fri  -   - 

Our opening hours are subject to change.

Out of hours practice

Medivet 24 Hour Faygate

01293 851122

Tower Road, Faygate, Horsham, RH12 4SD

Consult fee from £219 inc VAT. No charge for assessment by phone.

How to register with us

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1. Create an online account

This will give you access to our online services and make managing your pet's health simple and convenient.

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2. Enter your pet details

Share your pet's details to help us offer personalised care and ensure a smooth first visit.

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3. Book initial appointment

Select a convenient date and time for your pet's first appointment using our online booking system.

Need help registering?

Complete our registration form with all of your details and one of our friendly team members will contact you to discuss your registration and book your initial appointment.

Meet the team

Alexandra Dalleywater

Lead Veterinary Surgeon


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Klara Drzewicka

Veterinary Surgeon


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Natasha Lee

Head Veterinary Nurse


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Olivia Lenharth

Student Veterinary Nurse


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Aaliyah Dakin

Student Veterinary Nurse


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Laura Meek

Veterinary Nurse


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  • Your vet in Horley

    At Medivet Horley, we deliver the most accessible, comprehensive, high-quality veterinary care possible. We offer a full range of veterinary services and facilities while treating every patient as if they were members of our own family.

    We look forward to welcoming you to our practice.

Medivet Healthcare Plan

A Medivet Healthcare Plan is an easy and cost-efficient way to cover the cost of important healthcare essentials.

Find out more

Pet Advice You Can Trust

Reviews

4.4 /5
65 reviews
Leave a Review
Google
5.0/5
Jul 25, 2024
Google Medivet
They are marvelous,so caring,so sympathetic, brilliant practice,the staff are very efficient the nurses are so knowledgeable, Tasha, Olivia and all staff are fantastic as well as treating my animals they have empathy with the owners .
Facebook
5.0/5
Jul 2, 2024
Facebook Medivet
Medivet Horley were exceptional with our dogs, from start to finish they went over and above all the other vets in the area even before we were registered clients with them. The team were so friendly and welcoming and thanks to this team both our dogs had successful operations.
Google
5.0/5
Jul 2, 2024
Google Medivet
We can not thank Medivet Horley enough for the amazing care and treatment we received for our dogs there. Our dogs needed a procedure that was considered high risk and they were the only Practice in Horley who sought expert specialist advice on how to support them through this. The team were so friendly and professional and made our dogs welcome from the very first visit. When it comes to our pets it is so important to have peace of mind they are in safe hands. Thank you to all the ladies Medivet Horley!
Google
5.0/5
Jun 14, 2024
Google Medivet
Every time I've been here the staff have been amazing. My dog gets quite nervous and they have always been very accommodating for her. Huge thank you to Alex who provided lots of care to ensure my dog was as comfortable as possible, she also calculated the costed difference of being on the medivet plan for me, which saved me from paying a large sum at the end of the consultation. She also gave some diet tips for my dog who has put on a little weight since being spayed. Really thankful for her time today and her genuine care for my dog
Google
5.0/5
Jun 13, 2024
Google Medivet
Professional caring understanding staff
Google
1.0/5
Mar 28, 2024
Google Medivet
Disappointed with the lack of thorough care and transparency. Despite concerns about my cat's health, I felt rushed through the consultation and received an exorbitant estimate for a dental procedure. Opting for a second opinion elsewhere, I discovered more reasonable pricing and better care. Requesting a refund for the poor quality consultation.
Google
5.0/5
Jan 20, 2024
Google Medivet
Very polite and professional staff
Google
4.0/5
Nov 18, 2023
Google Medivet
All ok thanks.
Google
1.0/5
Sep 28, 2023
Google Medivet
I have been with Medivet Horley for eleven years now. And up till now I was very happy with the service. Last Monday I asked for a repeated prescription and was told to wait 48 hours, bear in mind that this medicine is essential for my dog to take. After this time period had passed and I didn't get a single message, email or phone call, I got a bit worried due to the importance of the medicine. Therefore I called them and they told me that the prescription was ready and to pick it up the next day. I went straight away instead of tomorrow, and saw that the prescription was issued the same day I requested it but there was no notification sent to me (something that they always used to do). Therefore I made a complaint about this when picking up the prescription. And 30 minutes later I got an angry phone call from Natasha the head nurse, insisting that she sent me a notification of which I have no evidence of having received. And proceeded to tell me that they had no responsibility to check and see if I had received any notification. The head nurse spoke very rudely and inappropriately, and even mentioned that they had a zero tolerance for verbal abuse???, when all I had done up until then was issue a complaint (making me feel very bad even though I was the one that had been shouted at) .If simply making a complaint is considered verbal abuse, then are we not allowed to say anything anymore? Overall I was very disappointed with this interaction and the handling of this situation. I don't feel comfortable anymore coming to this practice, is there a way to resolve this?
Google
5.0/5
Aug 4, 2023
Google Medivet
Great first healthcare visit at Medivet Horley Staff super friendly and Vet Daiana Verdes was really informative and gentle with my mum cat and kitten
Google
5.0/5
Jul 29, 2023
Google Medivet
Very friendly and caring practice
Google
5.0/5
Jul 28, 2023
Google Medivet
Excellent care and information from the vet

*Based on average saving for dogs and cats on the Medivet Healthcare Plan over a 12 month period at this practice. This saving excludes the additional savings benefits that are available to these pets on plan (e.g. 15% off dental procedures & 10% off vet care and medication and some food). Prices correct February 2024.