Medivet New Cross

020 8692 3030

9 Shardeloes Road, London, SE14 6NZ

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Disability Friendly, One entrance at front of practice and one on the side with wheelchair access and there is free street parking available

Free dental check for your pet this February, plus save up to £450 on a dental treatment package

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Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now
Sat  -  Open now

Our opening hours are subject to change.

Mon  -   - 
Tue  -   - 
Wed  -   - 
Thu  -   - 
Fri  -   - 
Sat  - 

Our opening hours are subject to change.

Out of hours practice

Medivet 24 Hour Camberwell

020 3816 1010

7 Kenbury Street, Camberwell, London, SE5 9BS

Consult fee £149. No charge for assessment by phone.

Repeat Prescriptions

To order repeat prescriptions please email new.cross@medivet.co.uk. Please allow 72 hours for your prescription to be ready but we will contact you once your medication is ready to collect.

Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £53 £47.70
New puppy first appointment** Free Free
Annual vaccination booster £60 Included
Annual vaccination booster incl. Kennel Cough £100 Included
Vaccination puppy course 1st + 2nd £95 Included
Vaccination puppy course 1st + 2nd + 3rd*** £124 Included
Castration (procedure only fee) from £227 from £204.30
Spay (procedure only fee) from £299 from £269.10
Medivet Healthcare Plan - from £16.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

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Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £53 £47.70
New kitten first appointment** Free Free
Annual vaccination booster £61 Included
Vaccination kitten course 1st + 2nd £84 Included
Vaccination kitten course 1st + 2nd + 3rd*** £109 Included
Castration (procedure only fee) £87 £78.30
Spay (procedure only fee) £117 £105.30
Medivet Healthcare Plan - £14.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

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How to register with us

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1. Create an online account

This will give you access to our online services and make managing your pet's health simple and convenient.

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2. Enter your pet details

Share your pet's details to help us offer personalised care and ensure a smooth first visit.

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3. Book initial appointment

Select a convenient date and time for your pet's first appointment using our online booking system.

Need help registering?

Complete our registration form with all of your details and one of our friendly team members will contact you to discuss your registration and book your initial appointment.

Meet the team

Sara Toccacelo

Veterinary Surgeon


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Sara Toccacelo

Veterinary Surgeon

MRCVS

David Chelopo

Veterinary Surgeon


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Nicole Lim

Veterinary Surgeon


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Samantha Knight

Student Veterinary Nurse


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Clare Mennie

Student Veterinary Nurse


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Claire Orriss

Client Care Assistant


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Torri Van Deventer

Practice Manager


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Vixx Betaller

Client Care Assistant


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  • Your vet in New Cross

    At Medivet New Cross, we're passionate about your pet's welfare, constantly striving to deliver exceptional care. Our fantastic team of committed and experienced professionals offer a wide range of services via excellent facilities.

    We look forward to welcoming you and your pet to our practice.

  • Illustration of a dog wearing cone

    K-Laser Therapy

    We offer K-Laser therapy. This can be used in chronic and acute injuries to aid wound healing and reduction in pain by stimulating the cells and nerves by using wavelengths of light on the skin, muscles and joints. 

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more

Pet Advice You Can Trust

Reviews

4.5 /5
296 reviews
Leave a Review
Google
2.0/5
Feb 2, 2025
Google Medivet
Receptionist most unhelpful, refused to ring cab, said as she was only one had to man phone, then disappeared for several minutes and the phone was ringing like mad. Vet wore mask and it was hard to understand what she was saying as she was oriental. Not at all satisfied with this practice.
Google
5.0/5
Jan 26, 2025
Google Medivet
Doctor Nicole Lim was great and my cat recovered quickly after her dental surgery.
Google
5.0/5
Jan 17, 2025
Google Medivet
Always friendly professional members of staff
Google
5.0/5
Jan 10, 2025
Google Medivet
Very friendly staff. My cat was very well cared for ☺️
Google
1.0/5
Dec 7, 2024
Google Medivet
It was the worst experience I have had so far with vet booking appointments. I called the vet today around 1pm and got appointment today at 5:30. I explained in the phone that dog has not eaten for a day and today either and her is stomach making noises. My partner went there with the sick dog and turned away saying that we don't have appointments!!! I received a text message and because I was at work I could not call immediately. He couldn't see a vet they didn't even offered and got a new appointment for tomorrow. When I got informed about around 6 pm I called the vet immediately. The reception put the phone down on me at first, when I called back and she picked up the phone she knew it was me and apologized for the booking and said they offered my partner to stay and wait if it's urgent. But they didn't!!! It's a lie, she also said I can go to the pet hospital if it's that urgent!!!! What kind of service is that!!!!?????? Seriously???? Most horrendous answered I got back from head nurse that everything was actually my fault and if my dog was feeling that bad I could have gone to the pet hospital. The receptionist was rude and unprofessional and the head nurse didn't any remorse regarding the situation. I'm with neighbourhood vet, I could recommend their service anyone. Penge branch is good, but Dulwich branch is 5 star!!! Stay away from new cross medivet!!!!
Google
5.0/5
Nov 27, 2024
Google Medivet
Sara at Medivet New Cross has been professional and caring throughout consultations, surgery and related aftercare for my cat and achieved an excellent result. Reception have been lovely.
Google
5.0/5
Oct 31, 2024
Google Medivet
I am grateful to the team for offering the slot to my cat Rosie as that was an emergency as she was unwell. Thanks to Medivet New Cross my cat Rosie is getting better now. Lovely stuff, smiling and great Vet David helped a lot. Thank you so much - Great team work Highly recommend! Kind regards, Aneta Kozakiewicz
Google
3.0/5
Oct 25, 2024
Google Medivet
Vet’s great but prices high and reception was woefully understaffed yesterday
Google
1.0/5
Oct 14, 2024
Google Medivet
I don’t usually write reviews, but I felt compelled to share my recent experience with Medivet New Cross. I called them seeking guidance on a lost cat we found, as multiple friends recommended speaking to the local vet and we don’t have a cat carrier to bring it to the vet. Unfortunately, I was met with unsympathetic responses from the reception staff, who seemed unwilling to offer any helpful suggestions. After asking several questions, I was bluntly told to “get a box” and then abruptly hung up on with a “bye.” The interaction was frankly rude and disappointing, especially since we were just trying to return a lovely cat to its home.
Google
5.0/5
Oct 13, 2024
Google Medivet
All good as usual. Great practice with very friendly staff. Astro ☄️ enjoyed his experience 😺
Google
5.0/5
Oct 10, 2024
Google Medivet
We loved our experience at Medivet in Newcross. Clean and professional. Vet was extremely helpful and supportive with the right things for my pregnant cat who also had young kittys with her at our visit! (Yes! She’s been busy!) Vet was lovely, and gentle. Ladies at the desk were friendly and amazing too! Gave me great tips and advice. Broke down the health care plan of my cat and her kittys! Would highly recommend.
Facebook
1.0/5
Oct 4, 2024
Facebook Medivet
Avoid. I took my Cat Midnight in for her monthly arthritis injection at 915am on Thursday 12th September 2024. At 1230pm I received a call from the vet to say she received a higher dose than normal (it turns out she was giving 10 times more than she should have) but she should be ok and to monitor her. After this conversation I felt reassured that she would be ok. On Thursday night my daughter noticed she wasn’t herself and when we called Medivet out of hours that evening, again we were told to monitor her. On Friday morning we took her in after she hadn’t improved and we spent the next few days travelling around different Medivets in London with a very ill cat ending up in the RVC in Potters Bar at 1140pm on a Saturday night. It turns out beside the overdose of her arthritis medication the team at the RVC had noticed an abscess on her tail that Medivet had missed on the day of her monthly check. Midnight improved greatly thanks to the team at the RVC and was discharged on Monday 16th September 2024. At that point I had not had a single call from anyone senior at Medivet offering an apology or enquiring as to how she was. I wrote an email to Medivet on the 26th September and received a call on the 30th September (18 days after she had been given the overdose) from their head Vet on the 30th September asking after Midnight and he seemed genuinely concerned. Their corporate robot the practice manager of Medivet at 3 practices called me after 19 days after her over dose saying they are investigating and are looking at compensating me. We spent over £340 on public transport and £390 at our new vets who seemed highly concerned that she had lost weight and this was not picked up Medivet. Midnight is on the mend thank god but Medivet won’t pay for the money I spent on public transport and seem to be picking and choosing what part of the vets bills they wish to pay. The RVC are owed over £2100 which they say Medivet have said they will be paying. At this moment this is currently ongoing and I will update on FB the conclusion when reached.

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