Medivet New Cross

4.4 /5
261 reviews

Details

Dogs
Cats

9 Shardeloes Road, London, SE14 6NZ

Free on street parking

Wheelchair access (ramp), Grab rails

Opening Hours

Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now
Sat  -  Open now

Our opening hours are subject to change.

Out of hours practice

Medivet 24 Hour Camberwell

020 3816 1010

7 Kenbury Street, Camberwell, London, SE5 9BS

Consult fee £149. No charge for assessment by phone.

Meet the team

Sara Toccacelo

Veterinary Surgeon

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Sara Toccacelo

Veterinary Surgeon

MRCVS

David Chelopo

Veterinary Surgeon

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Nicole Lim

Veterinary Surgeon

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Samantha Knight

Student Veterinary Nurse

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Clare Mennie

Student Veterinary Nurse

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Claire Orriss

Client Care Assistant

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Torri Van Deventer

Practice Manager

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Vixx Betaller

Client Care Assistant

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Repeat Prescriptions

To order repeat prescriptions please email new.cross@medivet.co.uk. Please allow 72 hours for your prescription to be ready but we will contact you once your medication is ready to collect.

Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £53 £47.70
New puppy first appointment** Free Free
Annual vaccination booster £60 Included
Annual vaccination booster incl. Kennel Cough £100 Included
Vaccination puppy course 1st + 2nd £95 Included
Vaccination puppy course 1st + 2nd + 3rd*** £124 Included
Castration (procedure only fee) from £227 from £204.30
Spay (procedure only fee) from £299 from £269.10
Medivet Healthcare Plan - from £16.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £53 £47.70
New kitten first appointment** Free Free
Annual vaccination booster £61 Included
Vaccination kitten course 1st + 2nd £84 Included
Vaccination kitten course 1st + 2nd + 3rd*** £109 Included
Castration (procedure only fee) £87 £78.30
Spay (procedure only fee) £117 £105.30
Medivet Healthcare Plan - £14.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Featured Services

Vaccinations

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

View all services

Services we offer

Your local Medivet practice will be able to issue an Animal Health Certificate for EU travel.

Caring for all aspects of your pet’s oral health is easy with our excellent dental facilities.

An electrocardiogram (ECG) is a simple, non-invasive test used to detect certain defects in your pet’s heart.

Quick and efficient testing at our state-of-the-art in-house laboratories is just one aspect of the exceptional care we offer.

A pet ultrasound is a non-invasive imaging technique used to view your pet's internal organs and identify potential issues.

We use x-ray machines to quickly diagnose issues that might affect your pet.

Reviews

4.4 /5
261 reviews
Google
5.0/5
May 20, 2025
Google Medivet
very good friendly staff and appointment kept, no waiting. very happy at this practice.
Google
5.0/5
May 18, 2025
Google Medivet
Easy to make an appointment on line now. Friendly vet made our nervous cat calm and comfortable.
Google
1.0/5
May 16, 2025
Google Medivet
I have been a customer of Medivet New Cross for 7 years, biut today I have never encountered such rude customer service. I called to get my cat's medical history. As I tried to explain why I was leaving (due to the poor service of the Medivet branch near my new home, who didn't answer the phone after 30 mins of waiting) I was interrupted by the receptionist 3 times "NAME"..."SURNAME"...she even interrupted me to say "SPELL IT" as I was spelling it. At the end of the call I explained to her that she had been incredibly rude was just told “Thank you Bye” 7 years I’ve been with Medivet New Cross, but if this is the way they treat loyal customers who happen to be leaving, imagine how they will treat your pet. The receptionist I spoke to should be ashamed. What an awful way to behave.
Google
5.0/5
May 10, 2025
Google Medivet
Great vet and costumer service Very professional and helpful
Google
5.0/5
May 3, 2025
Google Medivet
Been our vet for years, still wonderful
Google
2.0/5
Feb 2, 2025
Google Medivet
Receptionist most unhelpful, refused to ring cab, said as she was only one had to man phone, then disappeared for several minutes and the phone was ringing like mad. Vet wore mask and it was hard to understand what she was saying as she was oriental. Not at all satisfied with this practice.
Google
5.0/5
Jan 26, 2025
Google Medivet
Doctor Nicole Lim was great and my cat recovered quickly after her dental surgery.
Google
5.0/5
Jan 17, 2025
Google Medivet
Always friendly professional members of staff
Google
5.0/5
Jan 10, 2025
Google Medivet
Very friendly staff. My cat was very well cared for ☺️
Google
1.0/5
Dec 7, 2024
Google Medivet
It was the worst experience I have had so far with vet booking appointments. I called the vet today around 1pm and got appointment today at 5:30. I explained in the phone that dog has not eaten for a day and today either and her is stomach making noises. My partner went there with the sick dog and turned away saying that we don't have appointments!!! I received a text message and because I was at work I could not call immediately. He couldn't see a vet they didn't even offered and got a new appointment for tomorrow. When I got informed about around 6 pm I called the vet immediately. The reception put the phone down on me at first, when I called back and she picked up the phone she knew it was me and apologized for the booking and said they offered my partner to stay and wait if it's urgent. But they didn't!!! It's a lie, she also said I can go to the pet hospital if it's that urgent!!!! What kind of service is that!!!!?????? Seriously???? Most horrendous answered I got back from head nurse that everything was actually my fault and if my dog was feeling that bad I could have gone to the pet hospital. The receptionist was rude and unprofessional and the head nurse didn't any remorse regarding the situation. I'm with neighbourhood vet, I could recommend their service anyone. Penge branch is good, but Dulwich branch is 5 star!!! Stay away from new cross medivet!!!!

  • Your vet in New Cross

    At Medivet New Cross, we're passionate about your pet's welfare, constantly striving to deliver exceptional care. Our fantastic team of committed and experienced professionals offer a wide range of services via excellent facilities.

    We look forward to welcoming you and your pet to our practice.

  • Illustration of a dog wearing cone

    K-Laser Therapy

    We offer K-Laser therapy. This can be used in chronic and acute injuries to aid wound healing and reduction in pain by stimulating the cells and nerves by using wavelengths of light on the skin, muscles and joints. 

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more

Practice Accreditations

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