Medivet Petts Wood

All Pets

01689 834109

4.2 /5
61 reviews

10 Station Square, Petts Wood, Orpington, BR5 1NA

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On-street paid parking

We offer the Medivet Healthcare Plan at this practice. Save £256* a year.

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Our opening hours are subject to change.

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Our opening hours are subject to change.

Out of hours practice

Medivet 24 Hour Beckenham

0208 650 2003

8 Foxgrove Road, Beckenham, BR3 5AT

Consult fee £229 inc VAT. No charge for assessment by phone.

Looking to register with us?

To register with us, you’ll need to complete a registration form. Once completed, one of our friendly team members will contact you to arrange an initial appointment for your pet.

Meet the team

Lauren Lott

Head Veterinary Nurse


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Lauren Lott

Head Veterinary Nurse

I’ve been in veterinary practice for over 20 years and registered as a qualified Veterinary Nurse in 2007. I have interests in Nutrition, Dentistry and exotic pet nursing with advanced certificates in these specialist areas as well as in infection control. At home I have a toddler, two rescue cats and a sausage dog to keep me busy.

Melanie Pereira

Patient Care Assistant


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Melanie Pereira

Patient Care Assistant

Veterinary Nursing has always been a passion of mine. I am a crazy cat lady with my own naughty kitty called Cali. I hope to specialise in Feline Nursing once I qualify. I hope to be starting my veterinary nursing training later this year.

Alice James

Patient Care Assistant


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Alice James

Patient Care Assistant

I joined Medivet after studying Animal Management at college in 2022 in hopes to become a Veterinary Nurse. I will be officially starting my veterinary nursing training very soon. When not at work I am caring for my one-eyed guinea pig Dennis and my rescue asthmatic cat Peggy.

Jessica Cram

Student Veterinary Nurse


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Jessica Cram

Student Veterinary Nurse

I joined the veterinary industry in 2020. I am currently on my final stage of the veterinary nursing diploma hoping to qualify soon. I enjoy nurse consultations and running our laser therapy clinics, I have interests in weight and pain management. I love all animals and have a cat, a dog and 4 rescue rabbits at home.

Susan Tranter

Client Care Assistant


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Susan Tranter

Client Care Assistant

I have been working here for 20+ years. I have a passion for all animals and when I'm not working, I am always pet sitting my family and friend's cats and dogs.

  • Dog playing

    Your vet in Petts Wood

    Welcome to our practice in Petts Wood. Discover a wide range of services as well as truly exceptional patient and client care. When you visit, our friendly and experienced team will be happy to welcome you.

Medivet Healthcare Plan

A Medivet Healthcare Plan is an easy and cost-efficient way to cover the cost of important healthcare essentials.

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Pet Advice You Can Trust

Reviews

4.2 /5
61 reviews
Leave a Review
Google
1.0/5
May 24, 2024
Google Medivet
Charged double what was outlined, practice feels less caring and more about the money. After our dog recieved treatment at Petts wood we was given the final price to pay and was DOUBLE what was pre discussed & on top of that we was told to get a 24hr check up at the out of hours in beckenham which charges £226 consultation fee which could wait a few days until vets re open the other side of weekend, I could understand if our dog was unwell but has been acting totally normal, just felt like it was all about the £, almost overkill for a minor treatment. When questioned after about costs etc no attempt to negotiate the cost which backs up my thoughts, now thinking about moving vets to an independent
Google
1.0/5
May 9, 2024
Google Medivet
AVOID AT ALL COSTS - SOULLESS STAFF My partner and I used this practice for a number of years, and the service has always been mediocre at best. The only reason we continued to go was because of proximity to our home and because, after many bad experiences, we had finally found a vet that was actually caring and extremely professional. She has now left the practice (can't blame her, really) but, generally speaking, the staff turnover rate for both receptionists and vets seems to be quite high, which is already an indication of a poorly-managed practice. There’s a new vet every 6 months for a very small team of 2-3 vets at most. The reason I'm giving them one star is because of an extremely distressing situation they put me through the day before yesterday. My partner rang the practice to get an urgent appointment for our 16-year old dog who had been scratching frantically and generally looking very uncomfortable. We were given an appointment at 3 pm, which the practice then asked to be rescheduled to 3:30 due to emergency surgery (completely understandable). We agreed, and I took every care to try to make the appointment, leaving my house an hour before the scheduled time. We don't have a vehicle, so I had to take an Uber Pets, as my dog is so frail. Unfortunately, there were rail strikes as well, meaning that traffic was much heavier than usual, and the new time slot meant my Uber driver caught the busy school run time. I promptly rang the practice to inform them that I was on my way but I would be a few minutes late. They said they would inform the vet. I reached the practice at 15:45, well aware that I was 15 minutes late. The vet refused to see my pet, even though I still had a good 15 minutes left and after I implored them to please help me as my dog was in such a poor state. I offered to stay in the waiting room. I asked them for any alternative solution they could provide. I begged them. They absolutely did not care. Moreover, they allowed the people already waiting for their 4 pm appointment in at 15:50 (still my slot) right before my eyes, which was a slap on the face. While I completely acknowledge tardiness on my part, refusing to give my pet any sort of care in view of the transport situation and after I agreed to reschedule the appointment at their request is a very clear indication of a complete lack of humanity on their part. Look for any other practice in the area before settling for this one. You've been warned.
Google
5.0/5
Apr 8, 2024
Google Medivet
A very good Veterinary Practice. The staff are friendly and helpful and it is always easy to book an appointment.
Google
5.0/5
Apr 6, 2024
Google Medivet
Very good, first visit but found the staff to be polite, knowledgeable and accommodating to my dogs needs.
Google
2.0/5
Jan 3, 2024
Google Medivet
During my visits over the past year I have noticed two issues: a) Medivet Petts Wood is extremely pricey. I had my cat's tail amputated in 2022 and I was quoted in excess of £1500. I had to inquire around and finally got it done at Green St green for a third of that price (A THIRD! £600).Sadly this clinic was taken over by Medivet and it's now closed. B) Over the last year, I have noticed that vets are constantly trying to upsell treatments or diagnostic procedures for my cat. I dread going to the vets now.. It's not a criticism of the vets, rather the management.Please do not instruct the vets to upsell and provide only necessary treatment to the pets. I have spoken to many people and the feedback I have got is that Medivet Petts Wood is really expensive. Please someone at Medivet needs to do something about this...
Google
5.0/5
Nov 8, 2023
Google Medivet
Very caring vets, smooth appointment journey, value for money. Highly recommend.
Google
4.0/5
Oct 10, 2023
Google Medivet
A good practice but with an apparent high turnover of vets as you never see the same one twice
Google
4.0/5
Oct 9, 2023
Google Medivet
Hit and miss whom you see. Only one member of staff out of whole veterinary team who is extremely abrupt.
VetHelpDirect
3.0/5
Aug 18, 2023
VetHelpDirect Medivet
I ordered repeat medications which were dispensed quickly, but when I went to collect them on the same day after work, it was closed by 6.20 when I got there, despite being open until 7pm on the website. I now have to wait until Monday to collect.
Google
4.0/5
Aug 5, 2023
Google Medivet
The practice booked an appointment for my dog for the same day. Staff were friendly and efficient.
Google
5.0/5
Jun 1, 2023
Google Medivet
Friendly staff and easily get an appointment for my pet. Also it’s a reasonable price compared to other vets around.
Google
1.0/5
Mar 31, 2023
Google Medivet
I will no longer be using Medivet Petts wood following our recent experience. We brought our pet in for a routine vaccine and general check-up and walked out with her being covered in fleas. We have now spent the last two weeks trying to clear the fleas from her fur, clean and sanitise the house and anything potentially contaminated within it. This has cost us an extreme amount of time and effort, not to mention money. When our pet then came down with a high temperature directly caused by the fleas, Medivet not only lied saying their was no directly link, but had zero accountability, zero apology, zero acknowledgement and failed accommodate us in the slightest. Instead, changed our appointment type for a more expensive consultation and proceeded to charge us more money.

Practice Accreditations

*Based on average saving for dogs and cats on the Medivet Healthcare Plan over a 12 month period at this practice. This saving excludes the additional savings benefits that are available to these pets on plan (e.g. 15% off dental procedures & 10% off vet care and medication and some food). Prices correct February 2024.