Medivet 24 Hour Alder

01512 204668

4.4 /5
514 reviews

410 Eaton Road, West Derby, Liverpool, L12 3HG

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Street Parking, Free Client Parking, Main entrance is at the front of the building and there are two large car parks to the side and rear of the practice

We offer the Medivet Healthcare Plan at this practice

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Appointments

Mon  - 
Tue  - 
Wed  - 
Thu  - 
Fri  - 
Sat  - 
Sun  - 

Open 24 hours, 365 days a year

Out of hours: Consult fee from £199 inc VAT.

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Meet the team

Geoff Potts

Partner and Veterinary Surgeon


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Geoff Potts

Partner and Veterinary Surgeon

I qualified from Liverpool Vet School in 1988 and have been at the practice for 29 years. I also have a Certificate in Advanced Vet Practices. At home I have a lovely borden terrier called Oliver.

Glad Morar

Partner and Veterinary Surgeon


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Glad Morar

Partner and Veterinary Surgeon

I qualified in Romania in 2010 and then moved to Liverpool in 2017. After gathering experience as Branch Partner in a smaller Practice, I decided it's time for a bigger challenge so in December 2023 I became Branch Partner in Medivet Alder. I have a special interest in feline medicine, soft tissue surgery and I love doing consults as I get to meet some amazing pets with interesting stories. Outside of work, I love spending time with my cat and my wife (in that order) I like traveling as well as hiking, building computers and also keeping up to date with technology.

Matej Zupanc

Night Veterinary Surgeon


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Matej Zupanc

Night Veterinary Surgeon

I graduated from the University of Ljubljana, Slovenia. I'm particularly interested in surgery. At home I have dog called Diva. In my spare time I love fishing and hiking.

Cristina Diculescu

Veterinary Surgeon


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Maciej Mikula

Veterinary Surgeon


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Zuzanna Sikora

Veterinary Surgeon


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Emma Thomson

Veterinary Surgeon


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Emma Ellingham

Veterinary Nurse


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Emma Ellingham

Veterinary Nurse

I have worked at Alder since 1998. When I first started I was a patient care assistant. I then started my nursing training and qualified as a RVN in 2002 and have remained here since. I have an interest in surgical nursing, anaesthesia , radiography and feline behaviour. I have a cat called Eric who is a rescue cat. I also have a horse who I share with my husband called Julio

Beth Newby

Head Veterinary Nurse


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Beth Newby

Head Veterinary Nurse

I started working at alder in 2020 when I joined the day nursing team. I also worked as a Night RVN for over a year, and started my current role as Head Nurse in 2023. I have a keen interest in internal medicine and have completed a certificate in emergency and critical care. I enjoy travelling and at home I have a rabbit called Lily and my dog, Luna.

Samantha Taylor

Night Veterinary Nurse


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Samantha Taylor

Night Veterinary Nurse

I graduated from Harper Adams University in 2016. Following graduation, I worked at a busy 24-hour mixed animal hospital near Preston where I gained my certificate in hydrotherapy for small animals and trained as a class four laser therapist: expanding my interest in complementary therapies and rehabilitation. In addition, my rotating shifts gave me experience in emergency medicine, leading to me joining the night team at Alder in 2020 to pursue my nursing passion in emergency and critical care. Recently, I have achieved the Vets Now Certificate in Emergency and Critical Care with distinction, and I am now looking for my next academic challenge to ensure my knowledge is constantly up to date. Outside of work, I enjoy travelling, rock climbing, and spending time with my rescue dog, Max.

Jennifer Myerscough

Veterinary Nurse


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Jennifer Myerscough

Veterinary Nurse

I started my veterinary career with Medivet in 2017, and I qualified as an RVN in December 2022. I have worked at Medivet Alder for many years now and hope to progress my career by working towards my consulting certificate amongst other CPD courses. In my spare time I love to travel, experiencing new and exciting places/cultures and foods, or I am at home spending quality time with my 9 pets!

Kyle Higginson

Veterinary Nurse


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Kyle Higginson

Veterinary Nurse

I've worked at Alder since 2000. I qualified in December 2020. I have a keen interest in animal nutrition and its importance in the field and emergency and critical care. I also have a passion for exotic keeping and I currently have giant geckos and crested geckos. I'm also a big football and rugby fan.

Elishia Ormrod

Patient Care Assistant


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Sara Payne

Student Veterinary Nurse


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Sara Payne

Student Veterinary Nurse

I joined Medivet in January 2021. I'm a total foodie and love trying out new recipes, I spend far too much of my spare time looking through Pinterest. I've got two border collies called Dexter and Willow, who don't give me a moments peace.

Georgia Murphy

Student Veterinary Nurse


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Georgia Murphy

Student Veterinary Nurse

I joined Medivet back in 2019 starting as a mobile patient care assistant, I then joined Alder in 2021 and shortly after became a Student Veterinary Nurse. I have worked with animals for over a decade and have always had a passion for helping and caring for animals. I have an interest in emergency care and internal medicine. At home I have a 6 year old Cat named Tinkerbell and a Chihuahua cross called Phoebe. I enjoy teaching them tricks and taking Phoebe on adventures.

Casey McShane

Night Patient Care Assistnat


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Adam Owens

Student Veterinary Nurse


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Adam Owens

Student Veterinary Nurse

My names Adam and I started with Medivet in 2019 as a PCA at Prescot before transferring to Alder to start as a Student Veterinary Nurse in 2021. Outside of work my hobbies include playing music and cycling.

Olivia Stanley

Patient Care Assistant


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Megan Hopkins

Veterinary Nurse


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Catherine Payne

Veterinary Nurse


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Catherine Payne

Veterinary Nurse

I qualified as a Veterinary Nurse in May 2022. I enjoy inpatient care but also have a keen interest in Anaesthesia and theatre. I am due to start my Emergency and Critical Care certificate in April. My twin sister works at Alder too and is currently training as a Student Veterinary Nurse. At home I have two loveable Border Collies called Willow and Dexter and a three legged rescue cat called Lilibet.

Anna Orlean-Buchanan

Veterinary Nurse


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Caitlin Heffernan

Student Veterinary Nurse


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Shoanna O'Leary-Echeverria

Student Veterinary Nurse


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Shoanna O'Leary-Echeverria

Student Veterinary Nurse

I joined Medivet in 2022 in the pursuit of becoming a veterinary nurse, I have a Bachelor's degree in Zoology and my ultimate goal is to become an exotic vet nurse working abroad. I currently own my Malamute Lobo, a cat called Goose and my two snakes, Jaffacake the Python and Jethro the Boa

Kerry Pritchard

Twilight Patient Care Assistant


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Zoe Balshaw

Night Patient Care Assistant


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Zoe Balshaw

Night Patient Care Assistant

I started working at Alder in February 2023 and have recently joined the night team. I love spending time with the inpatients and am keen to expand my knowledge. Before Alder, I worked as a kennel assistant at a couple of rescues for 7 years. I have 3 rescue cats, Juniper, Gilly and Grimm but I also love adopting end of life cats to give them a place to retire. Outside of work I enjoy hiking, running and reading.

Sophie Routledge

Patient Care Assistant


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Sophie Routledge

Patient Care Assistant

I have 3 rescue cats, one of which I hand reared from 2 weeks old. Previously I had 2 Great Danes. Outside of work I like mountain biking, motocross and going to concerts.

Georgina Robinson

Patient Care Assistant


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Georgina Robinson

Patient Care Assistant

I have been a patient care assistant for a couple of years. I worked previously at a specialist referral and out of hours hospital and just recently joined Medivet in November 2023. I have a BSc (Hons) Bioveterinary Science degree from Liverpool University and I aim to become a veterinary nurse. I have a 3 year old Boxer called Arnie who loves long walks on the beach! ‘

Jessica Barry

Veterinary Nurse


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Jessica Barry

Veterinary Nurse

I qualified as an RVN in June 2023, I have been at the Alder 24-hour Hospital since January. I am super excited to further my career here, and I am working towards completing my emergency critical care certificate. I have a keen interest in ECC and post-operative rehabilitation (physio/hydrotherapy). In my spare time I enjoy trying new restaurants or chilling with my fiancé and my cats, Goose and Duckie.

Holly Rattigan

Veterinary Nurse


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Sally Glover

Night Veterinary Nurse


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Sally Glover

Night Veterinary Nurse

Qualified in Dec 2019, keen interest in ECC and hands on nursing care. On my days off I love walking with my staffy x bulldog Diesel and my whippet Delilah. I am also a certified dog trainer.

William Dunn

Twilight Patient Care Assistant


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William Dunn

Twilight Patient Care Assistant

I started at Alder in 2023 as a Twilight PCA. I have been working with animals for over a decade, I starting out as a volunteer at a rescue centre while I was still at school. I particularly enjoy spending time looking after the long-term patients in the hospital. I am hoping to do my nursing training in the future. When not in work, my life completely revolves around my very demanding cat and chihuahua!

Rachel Osbiston

Twilight Patient Care Assistant


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Rachel Osbiston

Twilight Patient Care Assistant

I have a BSc in Animal Behaviour from LJMU & a diploma in Animal Management & Welfare. I have nearly 10years experience working with animals. I was previously a dog groomer before transferring to Alder in 2023 & have a keen interest in caring for animals. At home I have a beautiful border collie named Gracie.

Jenna Rippon

Client Care Assistant


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Jenna Rippon

Client Care Assistant

I have worked for Medivet Alder as a CCA for 17 years and enjoy my job very much. I have 4 cats named Gladys, Priscilla, Lisa Marie and Minnie Mae

Carol Wall

Client Care Assistant


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Carol Wall

Client Care Assistant

I have worked at Alder as a CCA for 17 years now and have made some very close friends . I have a Lovely dog called Trevor

Lucy Millington

Client Care Assistant


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Lucy Millington

Client Care Assistant

I used to work for Alder when I was younger, then came back four years ago. Outside of work I spend time with my horse and support Liverpool FC. I also have two dogs, a Jackhuahua called Pixie and a parsons jack russell called Hamish.

Cheryl Dennington

Practice Administrator


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Cheryl Dennington

Practice Administrator

I started here at Alder in July 1992 in the kennels, which would now be a PCA Position. I then change my role to become a CCA and from there took on the position of practice administration. Currently I do not have any pets but over the years I have rehomed many pets that have been brought in as strays.

Angela Richmond

Client Care Assistant


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Angela Richmond

Client Care Assistant

I have worked as a CCA at Alder for 19 years now, and this is my beautiful cat.

Sarah Royle

Practice Manager


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Sarah Royle

Practice Manager

I have worked here at Alder as a Practice Manager for 12months now. Previously I was the head CCA here at Alder for 8 months. I have also had an extensive career in the NHS for over 23 years prior to this. Where I developed many skills throughout that time as a receptionist, to team leader, then supervisor and then to practice manager of a very busy Health Centre in the Liverpool City Centre. I then decided it was time to take on a new challenge and different career path here with this amazing team at Alder. I have since adopted a beautiful Staffy Called Bella, who I love taking for walks in my spare time.

Lara Gerard

Client Care Assistant


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  • Your vet in Alder

    As Liverpool's only dedicated 24-hour veterinary hospital, we provide expert, friendly care 24 hours a day, 365 days a year. Benefit from our well-equipped, modern facilities and wide range of services, including minor and advanced surgery, dentistry, and same-day lab results.

  • Cat-friendly facilities

    At Medivet, we understand that cats have unique needs and natures, which can often make visits to the vet very stressful both for cats and owners. That's why we provide separate cat waiting areas and operating theatres, to ensure you and your cat's visits are stress-free.

  • Keyhole and Endoscopic Surgery

    Our practice is equipped with a full video endoscopy system to enable us to perform cutting-edge keyhole surgery. Our surgeons have a depth of experience using this advanced equipment for minimally invasive surgeries.

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more

Pet Advice You Can Trust

Reviews

4.4 /5
514 reviews
Leave a Review
Google
5.0/5
Feb 28, 2024
Google Medivet
I can’t thank Glad and the team at Alder enough, every appointment Glad is thorough, knowledgeable and absolutely loves animals. But an even bigger thanks to Glad and the team for saving our puppies life, Maverick was brought in as he really wasn't well at all, then we were told he had Parvo. After a couple of nights staying in Alder, receiving all the best treatment and us getting daily updates, we were able to bring him home, much happier and healthier than when we took him in. I will always remember and appreciate the work they did to save Maverick’s life. Thank you
Google
5.0/5
Feb 28, 2024
Google Medivet
Absolutely lovely staff and very professional
Google
1.0/5
Feb 27, 2024
Google Medivet
It is not clean and the staff treats poorly
Google
5.0/5
Feb 27, 2024
Google Medivet
We’ve unfortunately had to visit Alder as an out of hours practice due to a cat who prefers to get ill outside of our usual Medivet opening hours. On every occasion; whether a Sunday afternoon, a Bank Holiday or in the early hours of the morning the whole team have been great. When sleep deprived and stressed the nurses who answer the calls have always been compassionate & helpful. The same goes for both the front of house vets and their colleagues in the hospital. We’ve always had easy to understand explanations when possible or next steps required to diagnose when required. Our cat with long term health conditions has always been treated compassionately, as have we as owners with regular updates from the team when hospitalisation has been required. We have such faith in the team that we have moved our registration from our local Medivet to the Alder practice.
Google
5.0/5
Feb 27, 2024
Google Medivet
We've been with the Medivet chain for years with our 4 cats and Alder has always been our out of hours vets. And yes our diabetic 17yr old cat LOVES her emergency visits! The staff are always efficient, kind and caring. We don't have insurance either (!) and I've always found the treatment price fair and reasonable considering the over night's and medical intervention which has been required (as recently as 3 weeks ago!). The team at Alder work very hard and around the clock, and last time we were there the staff apologised for a very short wait to see the vet, however given the fact Alder is a hospital dealing with serious issues we were more than happy to wait (think NHS triage!). I'd like to say a big thank you to Dora, Christina and Glad and all the nursing team who took care of our naughty tortie recently! She's back to her grumpy self! Xx
Google
5.0/5
Feb 27, 2024
Google Medivet
Absolutely exceptional practice, so caring and helpful to a first time cat owner. Explains everything and is always willing to listen to my questions (no matter how silly they might be). In terms of healthcare they are brilliant! My cat loves going for her checkups and treatments as it’s more of a treat eating session and cuddle opportunity 🤣. Well done to the entire team 👍
Google
5.0/5
Feb 27, 2024
Google Medivet
I could not thank Glad and his team more. The experience and knowledge that Glad has for my Bengal cat is very valuable, she has had the most amazing care with him and nothing is ever an issue. Luckily we have not needed them for anything serious but if we ever did, I would be more than comfortable leaving her in their capable hands. The team are always so welcoming and willing to help with anything big or small! Thank you you are doing an amazing job!
Google
1.0/5
Feb 26, 2024
Google Medivet
I had the worst experience at this practice, the receptionist and vet were extremely insensitive, I brought my cat in as an emergency so we were clearly upset and distressed: all the vet cared about was the cost and how much we would need to pay. Unfortunately we needed to put our cat to sleep, no empathy at all, we never even got asked did we want some fur and paw prints.all she was concerned with was the bill and making sure we paid it before we left. Disgusting service and will urge people to never take their babies here
Google
1.0/5
Feb 20, 2024
Google Medivet
We moved our dog to Medivet after being recommended but they’re dreadful. Our dog is so stressed when visiting - every appointment we have been for has ran behind 20-40 minutes (not ideal when they are in the middle of the working day). Their communication is awful - see below. For the past 2 years our dog has suffered from ear infections & digestive issues then developed skin issues. We asked for allergy testing which was reluctantly agreed by the vet (early January). The original blood sample was lost in transport but it took almost 3 weeks to be notified of this. Then the second sample did not contain enough blood. The lab had notified the vets 1 week after the appointment but they didn’t contact us - we only found out when I rang at the 2 week mark to get the results. Our dog has had 3 blood samples taken for simple allergy testing which is ridiculous! The reception staff are lovely, the blonde lady often apologies for the late appointments & is always polite. However, there is never an apology from the vets if the appointments are running behind. The first vet we seen was amazing, so caring & listened to us. The second vet we seen was beyond rude, not letting us explain the issues we have had on & off with our dog before deciding what was wrong - then demanded we put our dog on an analergenic diet or at least a hypoallergenic diet. We were reluctant to do this as it wouldn’t highlight what our dog was allergic to, hence wanting allergy testing. However, we were told we would have to try one of those options for 12 weeks before it would be considered. When we returned after 12 weeks our dog was still having ear and digestive issues. We seen a different vet who agreed to do the testing and he also seen us for the repeat blood sample. The vet we were due to see today didn’t even bother to see us to apologise. They took the dog through to the back to get the extra blood needed. One of the receptionists told me that there was a bruise on our dog’s neck due to the amount of blood they took and they had put some cream on him. But when we have looked, there is a very clear razor burn on his skin. I am beyond appalled at Medivet, there has been multiple issues since we have moved there and I was never recommend them to anyone. P.S. this vets is an animal hospital so often has lots of animal noise & has quite a strong animal smell, which we think makes our dogs stress levels worse. I’d highly advise against if your dog is anxious or struggles at the vets.
Google
5.0/5
Feb 8, 2024
Google Medivet
Was extremely helpful and so polite
Google
5.0/5
Feb 8, 2024
Google Medivet
We saw Jenny who was amazing! Took the time to talk us through the best plan for our cat and made sure that we understand and didn’t feel rushed when we asked questions
Google
5.0/5
Feb 4, 2024
Google Medivet
Friendly practice and the staff weee all lovely with Eaton.

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