Medivet Crosby

Marie is an excellent vet, who we’ve met many times before. This was a very difficult appointment for us as we were discussing our dog’s quality of life as she’s 15. Marie was patient, gave us her full attention and didn’t rush us which was really appreciated.
The receptionist was lovely, and very kind.

The only feedback I have was I sympathise with your on duty vets. On Saturday 6/6/26 one of your veterinary surgeons was inundated with patients and seemed to be the only vet on duty that morning. All morning he lacked adequate support, whether this was due to sickness in your team, it did not feel right he had so many animals to care for alone that morning. No other vets were on duty and it felt like he was rushing from station to station to care for each animal. This was the case for almost 1hour30mins, when I arrived at 09:30 twenty minutes early until when I left at 11:15am. Considering my dog only need drops and prescription of tablets I’ve never know the practice to be like this and I felt sorry for the staff on duty who had little support. Considering the consultation fees are so high, I’d expect better service next time otherwise I shall move my dog to another practice.

My cats ate well looked after here. Very thorough examination of both cats, one of which behaved very badly. He was soon sorted out by Marie and no problem!! Also, thanks to the nursing staff. I did not get our young ladys name , but she was lovely.
Good experience from reception onwards.
I cannot tecommend the practice enough.

The staff are so lovely. The place is such a welcoming environment

Marie (Crosby branch) and the team have not give up on getting to the bottom of Polly’s illness. They have been thorough, kind, caring and compassionate at every stage…..Polly would not be with us now if it hadn’t been for their caring nature and professionalism. Cannot thank Crosby and Alder branches enough.

Took my five year old cavapoo the vets for her 6 month check up. The nurse who seen to her was very professional and gave good information about her health. She was throghly checked over and given the time she needed and I was able to discuss any health concerns I had. The vets are always helpful when I call and send me messages when I need to get the dog checked and when she needs her tablets. Would highly recommend this service to other pet owners.
Thank you

The care provided to my dog was first class. She was terrified but was quickly put at ease and treated with the utmost respect. The only negative I’d say is the cost but I suppose it’s the same everywhere and our pets are worth it.

Wonderful service and the vet was so lovely. She took the time to explain what she was doing and why.

As always, the staff were helpful, friendly, caring and knowledgeable and they always remember Perry. I wouldn’t take him anywhere else, thank you! 😻

Always feel as though my cats are very important to the staff and are treated well