Medivet Ickenham

01895 621747

4.8 /5
91 reviews

75 Swakeleys Road, Ickenham, Uxbridge, UB10 8DQ

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Disability Friendly, Street Parking, Main entrance at the front of the practice with pay and display street parking

We offer the Medivet Healthcare Plan at this practice

Find out more
Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now
Sat  -  Open now

Our opening hours are subject to change. Please call us to book an appointment.

Mon  -   - 
Tue  -   - 
Wed  -   - 
Thu  -   - 
Fri  -   - 
Sat  - 

Our opening hours are subject to change. Please call us to book an appointment.

Out of hours practice

Medivet 24 Hour Watford

01923 243429

237 St Albans Rd, Watford, WD24 5BP

Consult fee from £120 - £250 inc VAT. Prices are subject to change.

Saturday opening times

Our Saturday hours are subject to change. Please call us and a member of our team can help you book an appointment for you and your pet at your nearest open practice.

Meet the team

Vasilica Sidor

Lead Veterinary Surgeon


Bianca Merrick

Head Veterinary Nurse


Becca Craven

Student Veterinary Nurse


Ruby Hemmings

Veterinary Nurse


  • Your vet in Ickenham

    Welcome to our small and friendly veterinary practice in Ickenham. Our experienced team of vets and nurses, led by Vasilica, aim to deliver exceptional care.

    We know your pet is a beloved member of your family, so we go above and beyond to help them live a long and healthy life.

Reviews

4.8 /5
91 reviews
Leave a Review
Google
4.0/5
Nov 16, 2023
Google Medivet
The vet at this practice is just lovely, and very very caring. I would thoroughly recommend.
Google
5.0/5
Oct 18, 2023
Google Medivet
Nothing but good to say, Vas is a brilliant vet who is very compassionate and caring and has my pets best interests at heart. He dealt with my feisty cat very well and didn’t make me feel stressed like previous vets i’ve been to!
Google
5.0/5
Oct 18, 2023
Google Medivet
Really helpful, friendly staff that explained everything to us really well. Will definitely be coming here again!
Google
1.0/5
Oct 12, 2023
Google Medivet
Seen and heard some seriously disturbing things about this vet.. don’t go there
Google
5.0/5
Aug 28, 2023
Google Medivet
Always friendly and caring, thank you
VetHelpDirect
2.0/5
Aug 10, 2023
VetHelpDirect Medivet
I regretfully express deep dissatisfaction with the care and service provided by the Ickenham practice. Here's a summary of our distressing journey: Initial Visit Concerns: From our first interaction, red flags were apparent. The vet neither greeted our pet nor seemed focused on her well-being. Instead, there was an almost immediate suggestion for neutering, which felt more like an upsell than genuine care. Holiday Disappointment: During the New Year holidays of 2022, when one dog was facing urination issues, our other pet developed ear discomfort. We were disheartened when the stand-in vet refused to examine her ear, citing the lack of an appointment. Such indifference, especially during a festive season, was deeply concerning. Follow-Up Frustrations: Our return the following week bore little improvement. The usual vet not only avoided addressing our prior concerns but further exacerbated them by making excuses. A refusal to acknowledge the oversight, combined with a seeming indifference to our decision to change practices, highlighted a stark contrast to the care we expected. Further Medical Issues: When one dog's condition deteriorated, the vet's inability to manage the situation and prescribe effective medication led us to seek another practice (My Vet 24-7). Their immediate attention and successful treatment reaffirmed our decision to switch. Healthcare Plan Discrepancy: Despite these grievances, I find myself pursued for an outstanding balance related to a healthcare plan. While I've formally raised concerns, the subsequent investigations have sadly been subpar. It seems financial matters overshadow genuine care and communication at this practice. In conclusion, I deeply wish our experiences were different. A pet's well-being should always be paramount, and effective communication is key to any service. Unfortunately, based on our experiences, this practice fell short on both counts.
Google
1.0/5
Aug 10, 2023
Google Medivet
My experience with the Medivet Ickenham practice has been less than satisfactory, and I believe potential clients deserve an honest recount. First Impression: Our initial visit left us on edge. Instead of a warm greeting for our pet and addressing her needs, there seemed to be a quick push towards additional services like neutering. Holiday Concerns: Over the New Year 2022 period, we visited the clinic due to an issue with one of our dogs. When a separate concern arose with our other dog, it was brushed aside because we hadn’t scheduled an appointment for that particular issue. This felt like a cold response, especially during a time when pet owners seek assurance and care. Follow-Up Visit: The narrative didn’t improve on our next visit. Our primary vet, instead of offering understanding or a simple apology for the oversight, came across as dismissive, further shaking our trust. Treatment Efficacy: The medications prescribed initially weren’t effective. It was only after visiting another clinic, My Vet 24-7, that we received the care and effective treatment our pet desperately needed. Billing Issues: We’re now navigating through some billing complications related to our healthcare plan. While I understand financial protocols, the emphasis placed on this—rather than addressing our key concerns about our pet's wellbeing—feels misplaced. To sum it up, as pet owners, all we seek is genuine care for our furry family members and open communication. Unfortunately, our experience with Medivet Ickenham didn't hit the mark.
VetHelpDirect
5.0/5
Aug 4, 2023
VetHelpDirect Medivet
Dr Vas is so efficient, caring and compassionate! We feel safer and although we hope we don’t need to see the vets often, when we do, it is good to know our pets are in good hands!
Google
5.0/5
Jul 7, 2023
Google Medivet
Helpful, thorough, experienced and friendly staff. Would definitely recommend.
Google
5.0/5
Jul 6, 2023
Google Medivet
Run really well, appointments always seem to be on time, never really sat around waiting to be seen like my previous vets. Staff are really friendly to my dog, and the vet has been really helpful with his skin problem. Been using them for about 2 years and I can't really fault them
Google
5.0/5
Apr 28, 2023
Google Medivet
The staff are friendly and professional. Although my cat gets very nervous at the vet, they try their best to put her at ease.
Google
5.0/5
Mar 19, 2023
Google Medivet
Very good practice

Practice Accreditations