Medivet Ludlow

Good work

Easy access - helpful receptionists - keen prices - well pleased as a new customer - will use again thanks

Excellent vet service. Welcoming friendly and efficient staff. Vets deal with situations with compassion and professionalism.

Eclectic food orientated town steeped in history

We have been with this practice for a number of years and have always been more than satisfied. Unfortunately, we lost Adrian when he left the practice, Jono and Kelly are inow at Leominster, so all those we had got to know have gone. However, on our last visit, we met Alo, who is to be the new permanent vet at Ludlow. Alo was lovely, calm, kind, understanding, and thorough. We look forward to her continued care of Phoebe and Woody. Throughout our time with this practice, we have never been let down and have complete faith in their professionalism. I must also praise Maddy, the receptionist who is always helpful both on the phone and front of house at the surgery. Altogether a great team.

Always use this practice. Very happy with all aspects.

Lovely friendly staff

Highly recommend. All staff are very caring towards all pets.

Always helpful and focused on Mina's wellbeing.

I have used this practice twice, I breed Siamese cats, they are posh delicate creatures, so a knowledgeable vet is important to get it right! The first time I use them was for to spade a female Siamese cat, the other was to deal with a mysterious swelling on the left side of my Siamese tom cat’s face, they are house cats, which was even more puzzling how he got it, the swelling / irritation went up into the ear and across the top of his head, and in his left eye, both times fantastic veterinary work, from pick up you couldn’t even see where the vet had carried out a spade operation on my female cat, the other was diagnosed very quickly, eye drops, injection and medication the whole lot went away with 48 hours! I know they have many vets there now, which is a shame, cause the two I had were marvellous, beyond good! I did questioned whether a vet nurse should be in authority to check a wound is healing correctly or not, I am a therapist with over 30 years practice for horses, dogs and people, what she did I already did, or do, at home, that was a wasted 1 1/2 hour round trip I have to make to get there, I just presumed the vet that carried out the op / previous consultation would do the follow, or another vet at least. The young girl at the desk was wonderful, nothing was too much trouble, the older staff, I do agree with previous comments, they do need to work on customer care skills, being blunt and rude isn’t encouraging or even pleasant to recieve! Thank god I could let it all just slide of my back, the fabulous skills of the vets I saw made everything else durable! 📞 zero, seven, seven, two, one ….. nine, three, seven, seven, nine, three😉🐕🐎