Medivet Notting Hill Chepstow Corner

Changed to a different vet practice after a very negative experience with removing a lump. The wound was never stitched back properly, and no after care instructions were given post-operation, nor a cone was provided. Despite lots of back and forth, nothing was really done to apologise, despite the state of my dog's wound shortly after being operated (wide open, infected, inflamed - picture attached). We took him to a different vet for him to get a more positive experience, better care and post-operation follow up. Management sent several reports of what they said and when, as if we did not remember. Completely unhelpful. The staff at the practice are not bad people, but very inexperienced, without the right resources, and overwhelmed. Animals end up suffering because they are not looked after properly - this group only cares about the bottom line and has zero knowledge or passion for what they do and for animals in general!

Everyone at the chepstow have been absolutely wonderful and caring especially Molly who has gone above and beyond supporting me professionally during my journey when my cat was diagnosed with serious health issue. Many thanks to Andrea who also helped the process in referring my cat to a specialist centre and now currently under the fantastic care of Vivek. All the staff at this branch are beautiful souls.

Five stars for the team of Molly and Vivek at Chepstow Corner. Together they took amazing care of my senior toy poodle who needed extensive dental treatment. Molly went well above and beyond the ordinary to assure that the procedure was arranged as quicly and efficiently as possible, that things went smoothly on the day, and that an insurance claim was filed immediately. She was/is an absolute star! Vivek is a thoughtful and attentive vet, whose diagnostic planning takes account of the many factors affecting a specific pet's well being. He worked out a comprehensive plan for managing our dental situation in the run-up to the procedure and in its aftermath. Everything was carefully explained. Recovery is going really smoothly. In short, Molly and Vivek provided just the kind of approach one wants to find and rely upon in a veterinary practice. You don't really know about a practice until your pet needs their help. So, thank you both very much!

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Luckily, my dog has been pretty healthy so I've mainly used Medivet Chepstow Corner for pre-travel worming but they are always friendly, helpful, efficient and kind. Importantly, the prices they charged were more reasonable than some practices quoted me for this fairly simple procedure. I've had one emergency visit and they were wonderful on that too.

Medivet Chepstow Corner W2 sorted out Mr Socks with some Bravecto and a nice nail trim. I usually take him to the branch in Talbot Road W11, but they had no availability. Top marks all round!

Brilliant practice and service. My Cats treated with extra care and I’m happy to recommend! Glenda

We have been going to the Nottinghill Practice for the past 15 years. Since it has been taken over by Medivet, the service has become less than satisfactory. The staff have not been very helpful with appointments, prescription of medication, the clinic seems to be closed almost all the time. Morever, I have older pets that need extra care, the vets have prescribed medication that will cause severe side effects for my animals and did not take into consideration any pre existing conditions of my pets. I have made a decision to leave the Nottinghill practice now.

5 stars! The doctor Andrea and all the stuff were so nice and took very good care of my little one before and after his operation . Definitely recommended.

Fantastic! We have used both Chepstow Corner and the Kensington hospital now, and I must say Andrea and her team at Chepstow Corner are brilliant! First rate, excellent care for my puppy. It is so reassuring we have a small, peaceful clinic nearby with a dedicated team, and the 24hr hospital not far in case of those dreaded emergency. Highly recommend